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Brickell Honda - Service Center

Miami, FL

4.1
2,473 Reviews

2,473 Reviews of Brickell Honda - Service Center

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June 09, 2020

I worked with the female service advisor and she was terrific. I worked with her previously and she was great then too. I was very concerned that most of the staff were not wearing masks. More

by IHOPE1
Recommend Dealer
Yes
Employees Worked With
Female service advisor-I can’t remember her name.
Jun 09, 2020 -

Brickell Honda responded

Hello, Thank you for your review and for bringing this to our attention. We appreciate your business and our team looks forward to serving you again soon! Jason Graciano, GM jason.graciano@brickellmotors.com

June 09, 2020

My experience was wonderful! Vladimir helped me out & made me feel happy with my car once again. He did and outstanding job. Thank you so much. More

by Lorena Martinez
Recommend Dealer
Yes
Employees Worked With
Vladimir
Jun 09, 2020 -

Brickell Honda responded

Hello Lorena, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Graciano, GM jason.graciano@brickellmotors.com

June 09, 2020

John was amazing, and very helpful. and the valet guys are amazing as well! great customer service! definitely coming back for some more services! thanks! More

by LIAGNY
Recommend Dealer
Yes
Employees Worked With
services
Jun 10, 2020 -

Brickell Honda responded

Hello, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Brickell Honda! Jason Graciano, GM jason.graciano@brickellmotors.com

June 08, 2020

Creo que cobran demasiado por los servicios compre una bombilla para mi carro y costaba 18 dollars y me cobraron 25 por instálalo esos vendedores del servicio de mantenimiento son unos abusivos en mi opin More

by JUANMORENO
Recommend Dealer
No
Employees Worked With
EDUARDO FERNANDEZ EL CHE
Jun 25, 2020 -

Brickell Honda responded

Hello, Thank you for this feedback. Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please feel free to reach out to management directly. Jason Graciano, GM jason.graciano@brickellmotors.com

June 08, 2020

This is my third Honda. Always a good experience. The service department and Carlos Caballero are exceptional. Hey are polite and courteous. I recommend Brickell Honda to people. More

by Adrian
Recommend Dealer
Yes
Employees Worked With
Miguel Camilo
Jun 08, 2020 -

Brickell Honda responded

Hello Adrian, Thank you for choosing Brickell Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Graciano, GM jason.graciano@brickellmotors.com

June 05, 2020

Thank you very much for the service. Samuel Vidal was very helpful and very kind. Excellent service, professional. I am very happy to go there. More

by JEFFREY BERDUCIDO
Recommend Dealer
Yes
Employees Worked With
Samuel Vidal
Jun 06, 2020 -

Brickell Honda responded

Jeffrey, thanks for sharing your thoughts about your experience with Brickell Honda. We appreciate your business and hope to see you again soon! Jason Graciano, GM jason.graciano@brickellmotors.com

June 04, 2020

Impressed with promptness of servicing my auto. Work appears fine. Only complaint is high cost of repair. Researched cost of similar repair elsewhere and found much less. I had no time take car somew More

by NONE
Recommend Dealer
Yes
Employees Worked With
Service Department not sales
Jun 05, 2020 -

Brickell Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Brickell Honda. Jason Graciano, GM jason.graciano@brickellmotors.com

May 30, 2020

Amazing, love it this is my second car from this dealership and I will continue working with then. Thank you wonderful job Edgar JDC Pm More

by cdno
Recommend Dealer
Yes
Employees Worked With
Edgar
May 31, 2020 -

Brickell Honda responded

Hello, Thank you for your business and this review. We're happy to hear Edgar and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Graciano, GM jason.graciano@brickellmotors.com

May 25, 2020

The service on my car was excellent. I give it a 5 star. I was taken care of right away. The service is always excellent. More

by MyraPosada
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
May 26, 2020 -

Brickell Honda responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Graciano, GM jason.graciano@brickellmotors.com

May 22, 2020

Very convenient . No hassle I've been coming to Brickell Honda for a few years now, and have always had the best service from Sam Vidal. He is committed, reliable and friendly. More

by DAVIDMOSS99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Vidal
May 24, 2020 -

Brickell Honda responded

Thank you, David! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Brickell Honda. Jason Graciano, GM jason.graciano@brickellmotors.com

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