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Brickell Honda - Service Center

Miami, FL

4.1
2,475 Reviews

2,475 Reviews of Brickell Honda - Service Center

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June 30, 2020

Excelente atención a los clientes, sala de espera con buen confort, se cumple el distanciamiento social y medidas de protección adecuadas, Garcías por la atención. More

by SATELITE
Recommend Dealer
Yes
Employees Worked With
Susana Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Brickell Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Brickell Honda, we look forward to having you as one of our valued customers for many more years to come! Jason Graciano, GM jason.graciano@brickellmotors.com

June 30, 2020

Excellent service at brickell Honda. The pickup and delivery option was very helpful, also good for safety. John in service was also excellent. Thank you. More

by vall
Recommend Dealer
Yes
Employees Worked With
John
Jul 01, 2020 -

Brickell Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Brickell Honda. Jason Graciano, GM jason.graciano@brickellmotors.com

June 29, 2020

Soy fiel cliente pero en mi última visita para cambio de aceite fui presionada para hacer mantenimientos no necesarios en mi auto y me siento robada. More

by Marilugarden2015
Recommend Dealer
No
Employees Worked With
Vladimir Diez.
Jul 16, 2020 -

Brickell Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Hopefully we can work together towards finding a resolution. Jason Graciano, GM jason.graciano@brickellmotors.com

June 29, 2020

I was charged $26 to screw in a light bulb that takes less than 10 seconds to complete. Besides that, excellent service all around from the dealership. More

by 71722
Recommend Dealer
Yes
Employees Worked With
Jose Merida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Barraza
Jun 30, 2020 -

Brickell Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Graciano, GM jason.graciano@brickellmotors.com

June 29, 2020

This dealership is good, but they constantly have to be reminded to provide the gratuitous multi-point inspection and car wash which they offer. If you don't remind them, they won't offer it or remind you. More

by Bacev009
Recommend Dealer
Yes
Employees Worked With
Vladimir
Jun 30, 2020 -

Brickell Honda responded

Thank you for your honest feedback! We will share your comments with our team and hope that you will give us the opportunity to serve you again. Thank you for choosing Brickell Honda! Jason Graciano, GM jason.graciano@brickellmotors.com

June 29, 2020

Amazing service, got it done quick and easy with my Brickell Advantage, Miguel Diaz was very nice. They got my car washed and everyone took care of sanitizing it. More

by OELAJALDE
Recommend Dealer
Yes
Employees Worked With
Miguel Diaz
Jul 01, 2020 -

Brickell Honda responded

We are very happy Miguel provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Graciano, GM jason.graciano@brickellmotors.com

June 28, 2020

I took my car for an oil change and Samuel was amazing. He was courteous, and explained everything to me perfectly! Looking forward my next oil change. Thank you, Samuel. More

by Sxylady027
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel feom Service Dept
Jun 29, 2020 -

Brickell Honda responded

Thank you for your business and this review. We're happy to hear Samuel was able to provide such great service. If there is anything we can assist you with in the future, please let us know. Jason Graciano, GM jason.graciano@brickellmotors.com

June 27, 2020

I would like to thanks Samuel Vidal for extremely EXCELLENT service, kept me updated and worked hard with insurance co. Making process much easier for me More

by VALAYON51@NETSCAPE.NET
Recommend Dealer
Yes
Employees Worked With
Samuel Vidal
Jun 27, 2020 -

Brickell Honda responded

Thank you for the kind words for Samuel and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Graciano, GM jason.graciano@brickellmotors.com

June 26, 2020

When I serviced my car they did not reset my oil light nor the TPMS nothing. I do hope they truly serviced my car since this is the first time this happens. I had to reset the light myself when the car go More

by ROB086012
Recommend Dealer
Yes
Employees Worked With
Gustavo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2020 -

Brickell Honda responded

Thank you so much for your feedback! We are so glad that we had the opportunity to work with you, and we would gladly discuss any issues that came up with you directly. Thank you for choosing Brickell Honda, please don't hesitate to reach out if you need anything else! Jason Graciano, GM jason.graciano@brickellmotors.com

June 25, 2020

I have been servicing my car here for 4 years now. I always leave satisfied, John and Vald are always on point to help assist me with my cars needs. More

by PNEZZO158
Recommend Dealer
Yes
Employees Worked With
John and Valdimir
Jun 25, 2020 -

Brickell Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Brickell Honda, we look forward to having you as one of our valued customers for many more years to come! Jason Graciano, GM jason.graciano@brickellmotors.com

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