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Brickell Honda - Service Center

Miami, FL

4.1
2,475 Reviews

2,475 Reviews of Brickell Honda - Service Center

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July 23, 2020

I really appreciate the driver being on time and was very respectful. Thank you Carlos for the welcoming call aswell! Have a nice weekend guys More

by ReubSeba
Recommend Dealer
Yes
Employees Worked With
Emil Kasumov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2020 -

Brickell Honda responded

We appreciate your business. Carolos and the team looks forward to serving you again soon! Jason Graciano, GM jason.graciano@brickellmotors.com

July 21, 2020

John Garcia is the best and always attends to me as quickly as possible and makes sure all my needs are met and always goes above and beyond. More

by odes.antonio
Recommend Dealer
Yes
Employees Worked With
John Garcia
Jul 22, 2020 -

Brickell Honda responded

Thanks for sharing your thoughts about your experience with Brickell Honda. We appreciate your business and hope to see you again soon! Jason Graciano, GM jason.graciano@brickellmotors.com

July 21, 2020

My Service advisor was very professional, followed up , made sure I was taken care of and have a ride to/from my house. Great example of customer service. Best I had in years. More

by Mayra
Recommend Dealer
Yes
Employees Worked With
Vladimir in Service
Jul 22, 2020 -

Brickell Honda responded

Thank you for choosing Brickell Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Graciano, GM jason.graciano@brickellmotors.com

July 20, 2020

I'm very pleased with all the services that Brickell Honda offers. In sales Jose and Emir were great when I bought my cars. In the Service Dept. Sammy really gets an interest in accommdating all you ne More

by MARIACARRASCAL
Recommend Dealer
Yes
Employees Worked With
Emil Kasumov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Angel Shiuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samy in Service Dept
Jul 21, 2020 -

Brickell Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy so it is great to hear about your excellent experience with Jose, Emir and Samy here at Brickell Honda. Jason Graciano, GM jason.graciano@brickellmotors.com

July 20, 2020

Love the service at Brickell Honda. Sam and his team always provide great service everytime I bring my car. I’m never taking my car anywhere else. More

by b_rebuffo
Recommend Dealer
Yes
Employees Worked With
Sam from Service
Jul 20, 2020 -

Brickell Honda responded

Hello, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Jason Graciano, GM jason.graciano@brickellmotors.com

July 19, 2020

Excellent service, Samuel is a very professional person and very helpful. Glad to meet him there. Congrats for having him The service was great and fast More

by Espana Santana
Recommend Dealer
Yes
Employees Worked With
Samuel Vidal (at service, I’m not so sure about his last name)
Jul 20, 2020 -

Brickell Honda responded

Hello Espana, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Graciano, GM jason.graciano@brickellmotors.com

July 16, 2020

John Garcia, Service Advisor, was very professional and courteous. He informed me what needed to be done and proceeded. Everyone had their masks on and the center was very clean. A very good experience More

by Mirian
Recommend Dealer
Yes
Employees Worked With
John Garcia, Service Advisor
Jul 16, 2020 -

Brickell Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Please feel free to reach out to John or a team member if you have any questions or concerns. Thank you for choosing Brickell Honda. Jason Graciano, GM jason.graciano@brickellmotors.com

July 16, 2020

I was pleased with the quick service that I was given. Samuel Vidal in the service department was friendly and great to deal with and took good care of me to ensure that my entire experience was convenien More

by ariyobanjo
Recommend Dealer
Yes
Employees Worked With
Samuel Vidal, Susan Santana
Jul 17, 2020 -

Brickell Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Brickell Honda. Please don't hesitate to reach out if you need anything else. Jason Graciano, GM jason.graciano@brickellmotors.com

July 15, 2020

El tiempo de espera inaceptable, servicio malo, incompleto, esperar mas d 2 hrs por cambio d aceite y rotacion d gomas, pedi lavaran el carroby ni eso hicieron, en otras palabras HORRIBLE, MALO More

by PILOTSWEET
Recommend Dealer
No
Employees Worked With
No recuerdo el nombre
Aug 01, 2020 -

Brickell Honda responded

Hello, Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Jason Graciano, GM jason.graciano@brickellmotors.com

July 15, 2020

I had the best experience ever. Excellent customer service. Marco Suarez has been the best sales rep. Always there to assist me in any way!! More

by Jany P
Recommend Dealer
Yes
Employees Worked With
Marcos Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

Brickell Honda responded

Jany, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Marcos met your expectations. Thank you again for choosing Brickell Honda, we look forward to having you as one of our valued customers for many more years to come! Jason Graciano, GM jason.graciano@brickellmotors.com

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