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Brickell Honda - Service Center

Miami, FL

4.1
2,475 Reviews

2,475 Reviews of Brickell Honda - Service Center

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August 12, 2020

Service manager was very helpful and engaging. The automobile was delivered back in good time and is performing well. I have recommended Brickell Motors to friends in Miami. More

by JohnWagner
Recommend Dealer
Yes
Employees Worked With
I worked with a lady in the service department.
Aug 13, 2020 -

Brickell Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Brickell Honda. Please don't hesitate to reach out if you need anything else. Jason Graciano, GM jason.graciano@brickellmotors.com

August 12, 2020

Excelente, muy profesional, amable, sin dudas el mejor, lo recomiendo 100%.........todo perfecto buen trato rápido el proceso buena higiene en el lugar todo limpio More

by acerobe111217
Recommend Dealer
Yes
Employees Worked With
Rene Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

Brickell Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Brickell Honda. Jason Graciano, GM jason.graciano@brickellmotors.com

August 11, 2020

Sam is always an excellent service advisor. I drive far just to see him! Took care of my issue and kept me informed. Thank you! More

by JTKAV
Recommend Dealer
Yes
Employees Worked With
Sam Vidal
Aug 12, 2020 -

Brickell Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sam always mets your expectations. Thank you again for choosing Brickell Honda, we look forward to having you as one of our valued customers for many more years to come! Jason Graciano, GM jason.graciano@brickellmotors.com

August 08, 2020

Took a lot longer than expected Was there for over 3 Took a lot longer than expected Was there for over 3 hours and had the time misquoted several times They left the spare tire in the bed of my More

by sum98mer@aol.com
Recommend Dealer
Yes
Employees Worked With
don’t remember
Aug 09, 2020 -

Brickell Honda responded

Hi, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending me a message so we can learn more about your visit? Jason Graciano, GM jason.graciano@brickellmotors.com

August 07, 2020

Great service advisor Samuel Vidal in Brickell Honda. Answered all my questions that I needed in my car. We need more people like him. Perfect guy More

by Jose1963
Recommend Dealer
Yes
Employees Worked With
SAMUEL VALDES
Aug 07, 2020 -

Brickell Honda responded

Jose, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Graciano, GM jason.graciano@brickellmotors.com

August 07, 2020

Pleased on how my car was fix but I have to say that the customer service was horrible. I never received a call to find out the status of the car, all calls were made by me. More

by Ortiz.irving
Recommend Dealer
No
Employees Worked With
Orlando
Aug 24, 2020 -

Brickell Honda responded

We are sorry about the lack of communication and any inconvenience it caused you. Providing a positive experience is our top priority, and if you would be willing to reach out to us directly, we'd love the opportunity to discuss your visit in greater detail and see if we can come up with something to turn this around for you. Jason Graciano, GM jason.graciano@brickellmotors.com

August 06, 2020

Great fast and affordable service. Maintenance representative worked to be able to get the job done faster than anticipated. Very worried about my time and wellness More

by Mannygiza
Recommend Dealer
Yes
Employees Worked With
Mr. Núñez
Aug 07, 2020 -

Brickell Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Graciano, GM jason.graciano@brickellmotors.com

August 04, 2020

Great experience. I had to get an oil change and my car was picked up and delivered. To my surprise, it was even washed and had the interior cleaned as well! More

by HeEnryW07
Recommend Dealer
Yes
Employees Worked With
Don't remember names
Aug 05, 2020 -

Brickell Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Brickell Honda! Jason Graciano, GM jason.graciano@brickellmotors.com

August 03, 2020

Excelent service. A A A A A A A A A A A A A A A A A A A A A A A+ More

by giaimage
Recommend Dealer
Yes
Employees Worked With
Carlos Leal, Guillermo Mazzotti
Aug 04, 2020 -

Brickell Honda responded

Thank you for choosing Brickell Honda, your feedback means a lot to us. We're glad we were able to help, and we hope to see you again! Jason Graciano, GM jason.graciano@brickellmotors.com

August 03, 2020

AMAZING, MY PLACE TO GO! I wouldn't go anywhere else and I recommend them for everyone. They are so helpful and always on the client side. They always try to help the best way More

by anadiaz203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emil Kasumov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Graciano, Michael Fermin, Jose Arias, EVERYONE!
Aug 04, 2020 -

Brickell Honda responded

Thank you so much for your kind review! We appreciate your business and our team looks forward to serving you again soon! Jason Graciano, GM jason.graciano@brickellmotors.com

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