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Brickell Honda - Service Center

Miami, FL

4.1
2,475 Reviews

2,475 Reviews of Brickell Honda - Service Center

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September 06, 2020

Brickell Honda always has the best service ! From the moment you drive up, somebody is already greeting you at your car. I’ve never had to wait with or without an appointment! Sam is my service advisor More

by RAMIREZANGELICA2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Vidal
Sep 08, 2020 -

Brickell Honda responded

Angelica, Thank you for choosing Brickell Honda, your feedback and rating mean a lot to us. We're glad Sam was able to help, and we hope to see you again! Jason Graciano, GM jason.graciano@brickellmotors.com

September 04, 2020

My service that I received was great. My service rep John as always does a great job with keeping me informed and provides phenomenal service More

by CRISTINA.ARAUZ.10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Rep John Garcia
Sep 08, 2020 -

Brickell Honda responded

Christina, Thanks for sharing your thoughts about your experience working with John here with Brickell Honda. We appreciate your business and hope to see you again soon! Jason Graciano, GM jason.graciano@brickellmotors.com

September 03, 2020

Went to service my car and it was ready super quick and I was helped by Samuel Vidal and he is amazing! Will go again. More

by Monica.martinez1795
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Vidal
Sep 04, 2020 -

Brickell Honda responded

Monica, thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Graciano, GM jason.graciano@brickellmotors.com

September 03, 2020

Very helpful team. I was especially please with the customer service. I was given a Lyft ride to and from the dealership. Miguel was very helpful. More

by Egl0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel,
Sep 04, 2020 -

Brickell Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Brickell Honda. Jason Graciano, GM jason.graciano@brickellmotors.com

September 01, 2020

My experience with Brickel Honda has been rewarding, My experience with Brickel Honda has been rewarding, excellent service, professionalism, and help from employees and vendors. I’m so happy to be with More

by blaquitaoctubre@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emil Kasumov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susana Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Santana
Sep 02, 2020 -

Brickell Honda responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with Susana, Susan and Emil, and don't hesitate to let us know if we can be of further assistance. Jason Graciano, GM jason.graciano@brickellmotors.com

August 30, 2020

No review of the battery testNo information about the No review of the battery test No information about the tire thread No info about fotation of tires The car had 134482 miles And the information p More

by Abel Villafane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No one else.
Sep 16, 2020 -

Brickell Honda responded

Hello Abel, I am concerned about your disappointment regarding your recent service experience. Your feedback is important to us, and I would appreciate the opportunity to address your concerns further. Please reach out to me at your earliest convenience to discuss your situation further. Jason Graciano, GM jason.graciano@brickellmotors.com

August 28, 2020

Samuel is good & gives you updates of your car service. Fast service with appointment. Check our is also fast. Overall experience excellent. I will be back for my next service. Thank you More

by Ignatius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel
Aug 28, 2020 -

Brickell Honda responded

Ignatius, Thank you! We appreciate your business! Samuel and our team look forward to helping you with any questions or future vehicle needs. Thank you for choosing Brickell Honda. Jason Graciano, GM jason.graciano@brickellmotors.com

August 28, 2020

Sam was wonderful and very helpful, he always goes above and beyond. I take all my Honda’s here and Sam always helps me out. More

by mariapun1795
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samual
Aug 29, 2020 -

Brickell Honda responded

Thank you so much for your excellent review! We are so glad that Sam had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Brickell Honda. Please don't hesitate to reach out if you need anything else. Jason Graciano, GM jason.graciano@brickellmotors.com

August 27, 2020

Excellent service. Above & beyond.Surpasses any Excellent service. Above & beyond. Surpasses any expectation. I am so glad I have my business to this dealership since not only their prices are so More

by jahp765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Oviedo & Orlando
Aug 27, 2020 -

Brickell Honda responded

Hello, We are very happy to hear that Miguel and Orlando provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Graciano, GM jason.graciano@brickellmotors.com

August 27, 2020

Sam is a fantastic service rep. Always keeps me informed as the car is being serviced and advises me of any other services that may be needed. More

by JJA323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Vidal
Aug 28, 2020 -

Brickell Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Brickell Honda, we look forward to having you as one of our valued customers for many more years to come! Jason Graciano, GM jason.graciano@brickellmotors.com

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