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Brickell Honda - Service Center

Miami, FL

4.1
2,475 Reviews

2,475 Reviews of Brickell Honda - Service Center

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September 19, 2020

I came in to check underneath my front hood. Orlando assisted me. He listened to my concerns and worked in resolving it. Polite he was. Also, he kept his mask on..can’t say the same to most staff. Even More

by Nykeebueno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Only Orlando ??
Sep 20, 2020 -

Brickell Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy. I'm sorry about your experience with the masks and we appreciate your feedback as we continue to work with our teams so we can provide the best service during these unprecedented times. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Jason Graciano, GM jason.graciano@brickellmotors.com

September 15, 2020

Went to ac place they look at it fix It not fix cold air fizzed out 2 weeks later this non dealer rip me off at Honda they put a dye in the oil to check ac pinpoint the parts need to be fixed they showed me More

by eeverett18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos leal and Samuel vidal
Sep 15, 2020 -

Brickell Honda responded

Hello, Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Graciano, GM jason.graciano@brickellmotors.com

September 15, 2020

I do not recommend doing a service there, I went for a noise in the car it took almost 2 hours and they gave me a high budget, when I went to another place they checked the car and they told me that it wa More

by Alba Berroteran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthounette muñoz
Oct 02, 2020 -

Brickell Honda responded

Alba, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to me directly. Jason Graciano, GM jason.graciano@brickellmotors.com

September 14, 2020

The only concern is the costs of the services it’s expensive in my opinion. otherwise the service was perfect and the costumer services is very good. More

by Sarah Calderon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos leal
Sep 15, 2020 -

Brickell Honda responded

Sarah, Thank you so much for your excellent review! We are so glad that Carlos had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Brickell Honda. Please don't hesitate to reach out if you need anything else. Jason Graciano, GM jason.graciano@brickellmotors.com

September 14, 2020

My highest compliments to Sam. He is always ready to help. He’s been my service advisor for long time, please extend him my gratitude. More

by LADEDIOT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Barraza
Sep 15, 2020 -

Brickell Honda responded

Thank you for the kind words for Sam in the service department! We look forward to sharing your compliments with Sam and our team and don't hesitate to let us know if we can be of further assistance. Jason Graciano, GM jason.graciano@brickellmotors.com

September 12, 2020

The car wash, but I was speechless when a penny and a toothpick was still on top of the car I l byeft, but thank you More

by BELINDAENGLISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Carta
Sep 12, 2020 -

Brickell Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Brickell Honda, we look forward to having you as one of our valued customers for many more years to come! Jason Graciano, GM jason.graciano@brickellmotors.com

September 11, 2020

Repair Group provided exceptional service in repairing my vehicle. Work was done quickly and perfectly. The effort was very Much appreciated and I will return for future work More

by DAVID.KADKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos cabellero
Sep 12, 2020 -

Brickell Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Graciano, GM jason.graciano@brickellmotors.com

September 09, 2020

It was my first time there, and it was a good experience, the person that took care of us was very polite. Thank you very much More

by ARNOLDG1204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel
Sep 10, 2020 -

Brickell Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Graciano, GM jason.graciano@brickellmotors.com

September 08, 2020

From the moment I pulled my car up, the service I experienced was exceptional. My sales rep, whom I believe to be named Miguel, was not only super genuine and kind, but the servicing on my car only t More

by JTOHM001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Barraza, Manny Cortes
Sep 08, 2020 -

Brickell Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Brickell Honda! Jason Graciano, GM jason.graciano@brickellmotors.com

September 07, 2020

Great service and perfect team. I always take my car to this place and I receive the best of deals, without a doubt I recommend this seller, for his treatment of customers More

by VICTORSTECNO89@GMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Angel Shiuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yonien Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Merida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renner Toledo, Jorge Carta, Guillermo Ramirez, Manuel Rodriguez
Sep 08, 2020 -

Brickell Honda responded

Thank you for taking the time to share your feedback with us, Victor! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Graciano, GM jason.graciano@brickellmotors.com

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