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Brickell Honda - Service Center

Miami, FL

4.1
2,475 Reviews

2,475 Reviews of Brickell Honda - Service Center

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October 01, 2020

The best service experience is at Brickell Honda! The service advisor Sam is very helpful and truly understands costumer service. Always happy to bring my car in for service and even happier with how qui More

by Wanerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Vidal
Oct 01, 2020 -

Brickell Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Graciano, GM jason.graciano@brickellmotors.com

October 01, 2020

Samuel Vidal offer me a great welcome and support on understanding my request and expediting the assessment of my car and also returning with it result and action plan very fast, and it was serve fast e More

by LEGONZAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susana Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Vidal
Oct 01, 2020 -

Brickell Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Brickell Honda, we look forward to having you as one of our valued customers for many more years to come! Jason Graciano, GM jason.graciano@brickellmotors.com

September 30, 2020

Me llamaron para ofrecerme cambio de aceite gratis por tener buen record y cuando llego a la oficina en Brickell honda el día que ellos programaron mi cita el empleado que me atendió dijo no era posible r More

by GPSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2020 -

Brickell Honda responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please contact us at your earliest convenience. Jason Graciano, GM jason.graciano@brickellmotors.com

September 28, 2020

excellent service from Mr. Fermando Bolufe, very good seller, my respect for him and very pleased with south honda fiel client of you cordial greetings More

by Yousimik Pulgaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frenando bolufe
Sep 28, 2020 -

Brickell Honda responded

Thank you, Yousimik, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Graciano, GM jason.graciano@brickellmotors.com

September 28, 2020

Perfect service ! Best place to receive an amazing customer service. Also, The service for my car was fast and effective. The attention was very friendly. More

by Eliane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yonien Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Brickell Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Graciano, GM jason.graciano@brickellmotors.com

September 24, 2020

I came in for a flat tire. Everyone was extremely nice and accommodating. Orlando was completely professional and put me at ease. Cindy the cashier was phenomenal and very professional. More

by Mendizabaljulie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando, and Cindy
Sep 25, 2020 -

Brickell Honda responded

We appreciate your business and our team looks forward to serving you again soon! Jason Graciano, GM jason.graciano@brickellmotors.com

September 24, 2020

Muy buena atención 👏 , muy satisfecho, muy amable en su atención, y el servicio siempre muy bueno y en tiempo razonable, muchas gracias por tu atención tan buena More

by Xiomara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Javier Morales Cabrera
Sep 25, 2020 -

Brickell Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Graciano, GM jason.graciano@brickellmotors.com

September 24, 2020

Attentive timely professional service! Manager of mechanics and repair helped to delete all phones from my used car so that I could add my phone! More

by GDIAMOND7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murillo
Sep 25, 2020 -

Brickell Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Brickell Honda! Jason Graciano, GM jason.graciano@brickellmotors.com

September 22, 2020

I went for basic service, also reported an issue which was not taken care of. Not sure if I will ho there again, but overall was not too bad More

by alfredoavendano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember it
Sep 22, 2020 -

Brickell Honda responded

Hello Alfredo, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending me a message so I can learn more about your visit? Jason Graciano, GM jason.graciano@brickellmotors.com

September 21, 2020

I brought my car in without an appointment. Dealer did a I brought my car in without an appointment. Dealer did a great job of fixing and following up with me. Picked my car up both times before closing. Jo More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Sep 21, 2020 -

Brickell Honda responded

Thanks for sharing your thoughts about your experience with Brickell Honda. We appreciate your business and hope to see you again soon! Jason Graciano, GM jason.graciano@brickellmotors.com

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