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2,476 Reviews of Brickell Honda - Service Center
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Verified Customer
October 26, 2020
Vladimir was a great asset. He worked with me until the problem with my car was solved. I was waited on at the time requested with rofessional, timely, and friendly service. problem with my car was solved. I was waited on at the time requested with rofessional, timely, and friendly service. More
by dennis
Employees Worked With
Vladimir
October 26, 2020
The customer service needs a lot of improvement. Mind you that I have been taking my car there since the day I put unit. Not everyone is very friendly. I asked the person that was helping me in the beginning that I have been taking my car there since the day I put unit. Not everyone is very friendly. I asked the person that was helping me in the beginning how much longer would the wait be since I was there for three hours and tells me to talk to John. John was not the one who was helpful me in the beginning. They used to be a lot nicer and do not know what happened. More
by YOLANDA.ROBAINA12
Employees Worked With
Susan Santana
October 26, 2020
Vladimir was awesome. The service was awesome. I was impressed with his professionalism. Vladimir was also able to accommodate since i did not have an appointment and was running late for work. impressed with his professionalism. Vladimir was also able to accommodate since i did not have an appointment and was running late for work. More
by Mendizabaljulie
Employees Worked With
Vladimir Diez
October 22, 2020
Service staff are always professional. Highly trustworthy. Very quick turn around on service. Quality work, never any problems. Honestly, the service department is why I keep coming to Brickell H trustworthy. Very quick turn around on service. Quality work, never any problems. Honestly, the service department is why I keep coming to Brickell Honda. More
by Erica
Employees Worked With
Vladimir in service
October 20, 2020
Excelent attention !!! Very nice with coffee all !!! Will go ever, I felt like home, did coffe.... a lot of very good attention, all there are excellent Will go ever, I felt like home, did coffe.... a lot of very good attention, all there are excellent More
by NUBIA.RICOC87
Employees Worked With
Samuel
October 19, 2020
UPDATE: The manager Carlos called me to apologize for the misunderstanding. He gave me a $129 credit towards my next service and well as getting my car detailed and next oil change for free. I still need to misunderstanding. He gave me a $129 credit towards my next service and well as getting my car detailed and next oil change for free. I still need to do my rear breaks so he may be literally saving my life. I’m glad to see that this dealership owns up to their mistakes and makes right by their customers. He’s turned me around and I will definitely be coming back! ———————————————- Original Review: I wanted an evaluation of ALL recommended services prior to having any work done to my car. Once i made my decision I was told that they had already completed $500 worth of work. They told me that I had verbally agreed. Since I selected not to have a written estimate I was stuck. The package I was charged with included an alignment check. On the additional recommended services not part of the package was a quote for an alignment. Turns out they said they checked my alignment and I did not need one. Make sure to get a written estimate, the $50 discount I got still put me over $300 more than what I needed to spend. More
by daylendiaz
Employees Worked With
Carlos Caballero
October 16, 2020
Very good service. Fast. Excellent customer service. Complete all my expectation. Geronimo and Carlos Caballero the manager made everything my card needed. Thank you so much. Complete all my expectation. Geronimo and Carlos Caballero the manager made everything my card needed. Thank you so much. More
by glorialbar
Employees Worked With
Geronimo
October 14, 2020
Exceptional service, friendly and timely, Miguel was responsive, got me a Lyft, and honored his commitment to excellent,5 stars, would Rec to anyone anytime responsive, got me a Lyft, and honored his commitment to excellent,5 stars, would Rec to anyone anytime More
by Jonathan dann
Employees Worked With
Miguel Fiaz
October 13, 2020
Diana Mergarejo Fue increíble,muy atenta a cada detalle de la venta y muy rápida en toda gestión.Yo la recomiendo 100 porciento!! Gracias Diana de la venta y muy rápida en toda gestión.Yo la recomiendo 100 porciento!! Gracias Diana More
by LUCIIMHOME1
Employees Worked With
Diana Mergarejo
