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Brickell Honda - Service Center

Miami, FL

4.1
2,477 Reviews

2,477 Reviews of Brickell Honda - Service Center

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December 18, 2020

Horrible Experience! They never have maintenance plan info nor do they perform service (car wash or fluid top off) like they say they do. Avoid!!!! More

by Sonia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrea
December 18, 2020

Orlando was a great service tech who did my intake when I arrived. Taking my car in for service was a great experience everyone was very Covid friendly. I had employees coming up to me asking me if I needed More

by JOSH.ROSENGARTEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emil Kasumov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deyaria Guerrero Landaez
December 16, 2020

I had to call to schedule another visit to address the same issue. The service rep was very helpful, however there were some other items that could have been properly checked prior to returning the vehic More

by GREGORY.A.PRENDERGAST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vlad
December 16, 2020

The prices have gone up very drastically at the service Dept. My oil change use to range $40-$50 now without coupons it’s $89 More

by Hmonem1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel , service advisor
December 15, 2020

Excellent service thanks to Samuel Vidal. He kept me up to date with everything. He talked me through the process I had to go through and i had no questions at the end More

by clarissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Vidal
December 11, 2020

Samuel Vidal is an excellent service advisor !!he provides excellent service every time I have encountered him. He is prompt with questions and quite knowledgeable ... More

by Abahr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Vidal
December 11, 2020

Very good place Jose is very good sales man. He was very Very good place Jose is very good sales man. He was very nice and friendly with me. I recommend him very much. Good person and salesman . More

by NELLY595@GMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Angel Shiuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Barraza
December 10, 2020

I arrived at the dealership with plenty of time to spare. The Brickell team exemplified the area in Miami. Courtesy, respect, and care describes them. More

by Profxavier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Carta
December 08, 2020

Samuel Vidal has been my Service Advisor at BRICKELL Honda for about 10 years. He is the best Service Advisor I have ever had had. He has the people skills of an angel ..... he listens to me .makes More

by B007TIGER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Vidal
December 08, 2020

The main concerns were the liquid sprayers of the windshields doesn't work good The repair was worst I called the clerk advisor about that and about the car never Was washed normally in braman was More

by Isidro nava
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
No recuerdo
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