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Brickell Honda - Service Center

Miami, FL

4.1
2,478 Reviews

2,478 Reviews of Brickell Honda - Service Center

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May 26, 2021

Very friendly staff! It’s always a pleasure going to this specific location. The waiting area is also nice. I’m never there for long which is great. More

by alejandr.gonzalez057
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susana Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yonien Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : EDUARDO FERNANDEZ EL CHE
May 26, 2021 -

alejandr.gonzalez057 responded

👍

May 24, 2021

Everything from the text reminders to the complementary Lyft service, and the offer to pick up my car and drop it off again, makes Brickell Honda service the best place to get a Honda fixed on the planet! More

by ChWills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager John
May 21, 2021

Very bad service every time i go 👎Poor costumer service Very bad service every time i go 👎 Poor costumer service like Orlando and Vladymir I won’t recommend my family or friends to go to that Dealer More

by Flabia Tejada
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Susana Fernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021

Miguel Diaz was tremendously helpful and friendly. I felt I was in excellent hands. I felt very welcome by several individuals working at Brickell Honda. You have a great team, including the person wh More

by Odurihh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Diaz
May 20, 2021

I’ve purchased 2 new Honda vehicles from this dealership through the last 15 years…. This was the first time ever I had a service assistant not push additional services on me. I did find it strange that mo More

by TONY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Barraza
May 19, 2021

The service person was very helpful but the wait was little bit longer than expected; but overall the service was very good and the service personal excellent More

by JOSESEIF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emil Kasumov
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021

The appointment was scheduled for 30 minutes, but when we got there you told us it would take two hours.It was only for a recall and software update but it should’ve been only the 30 minutes you promisedi More

by PHILIP16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember their names
May 17, 2021

I had a great experience at Brickell Honda. The staff was friendly and my car was serviced so fast! Will continue sending my car in for future services. More

by NATA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Carta
May 12, 2021

Worst service I’ve received in a Honda dealership. The staff seems to be partying and playing instead of taking care of customers. I had to wait on the staff to talk to me for over 15 minutes and when I w More

by NATALID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wasn’t in sales, it was service
May 10, 2021

Thanks for a great experience. Great price on full synth oil change. I am definitely coming back. Need new brakes! I dont trust going anywhere else More

by Producardona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Carta
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