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Brickell Honda - Service Center

Miami, FL

4.1
2,478 Reviews

2,478 Reviews of Brickell Honda - Service Center

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June 09, 2021

Amazon service from Julian helped out with any questions I had would recommend going by for service with him very friendly and understanding great job More

by Martell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julián Núñez
June 08, 2021

I was waiting for 5 hours for an oil change when I had an appointment at 11 am leaving at 4 pm in the afternoon. More

by LAZ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Susana Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
June 08, 2021

Exelente servicio puntuales gran calor humano el lugar muy acogedor su personal dedicados a la atencion y confort de sus clientes y exelentes en el servicio More

by OAMAEVEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Garcia en Servicio
June 07, 2021

The service department is why I have been a loyal Honda customer for over 30 years. They create a trust for their customers that defies most business models. If you don’t need something done they will More

by Mimi Sutherland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
June 07, 2021

Awesome service, just needs a little more work on the service entrance i waited 15 min to leave the entrance valet needs to move the cars up to leave space specially if there isnt anyone inside. More

by Josecibelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
June 07, 2021

Bad experience. I set an appointment for 12:30pm, they told me it would be 2-2.5 hours. It ended up taking 4 hours for an oil change, and they stained my floormats with an oily/greasy shoeprint. More

by Jimmyyun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Renner Toledo
June 07, 2021

Very good service. Good customer service..l like Very good service. Good customer service. .l like everything. I’m very satisfy. I don’t have nothing else to say. Very very very good. More

by MILDREDCARRASCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Leal
June 04, 2021

Not professional once they sell the car., they don't have anything to do with you if there is a problem bad customer service ever. More

by Sisterjoune
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gilberto Osorio
Jun 04, 2021 -

Sisterjoune responded

My temporary tag will expire tomorrow. I called the department about 15 times and left them 5 urgent messages for 2 days no one ever called me back. Now I have a car note and can’t drive around with expired tag.

June 04, 2021

Your service is amazing.. your manager miguel diaz is so amazing too and his very attentive to our needs.. ill give him a perfect 10! More

by Joselito_magtoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel diaz
June 04, 2021

I had a very good experience, very professional. The service was fast and good. I also like the ability of being send back and pick up from home with an Uber while my cae was serviced. And I didn’t have More

by sandrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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