Brickell Honda - Service Center

Great experience that took care of me right away the guy in the front I don’t remember what his name but he gave me a great service and fast. This is the most important fast in the front I don’t remember what his name but he gave me a great service and fast. This is the most important fast More

Service was great, from the people that receive your car, service advidor(Orlando) and mechanic service advidor(Orlando) and mechanic More

Vladimir tried to trick me into paying for almost 500$ worth of filters after I told him I only wanted what was included with the purchase of my vehicle. He repeated that I owed nearly 500$. I had to call worth of filters after I told him I only wanted what was included with the purchase of my vehicle. He repeated that I owed nearly 500$. I had to call someone that was with me when I purchased the car to clarify what came with my purchase of the car (oil change and tire rotation). I waited two hours for the oil change and tire rotation. After the service I showed Vladimir the receipt, specifically where it said “CUSTOMER DECLINED RECOMMENDED SERVICE” and shared my concern that he was over charging un suspecting customers, he dismissed my concerns by saying I was confused and needed to read the owners manual. I’m going to leave a review in google so people can see what type of customer service is offered at Brickell Honda when they search the dealership. I’ll make sure to recommend avoiding this dealership and Vladimir at all cost. More

Contrary to what I am used to, this time the service was very slow and no updates in person or by text. At one time my advisor was not to be located. Used to better service from this place. very slow and no updates in person or by text. At one time my advisor was not to be located. Used to better service from this place. More

Friendly welcome, was attended rapidly. Listened to my problems and gave suggestions on possible issues. Diagnosed the problems promptly, and repair was good. Listened to my problems and gave suggestions on possible issues. Diagnosed the problems promptly, and repair was good. More

Me enviaron en un uber para la casa a esperar a que el carro estuviera listo, me llamaron antes de llegar a casa para decirme que no tenian la pieza y me prometieron que mandarian otro uber, el que nunca carro estuviera listo, me llamaron antes de llegar a casa para decirme que no tenian la pieza y me prometieron que mandarian otro uber, el que nunca llegó, tuve que pagar 20 dólares para que le llevaran de regreso al dealer. Perdi medio dia de trabajo y me le hicieron nada al carro. A parte de eso el señor que me atendio por la puerta 5 se comporto un poco grosero. More

They were very helpful. They helped with recommendations to keep my car working properly , helped me to save money and they gave a ride free to my home in the meantime that They helped with recommendations to keep my car working properly , helped me to save money and they gave a ride free to my home in the meantime that they car was reviewed and helped me saving time as well. . More

Excellent service, very professional. The service was quick and effective. Very effective communication with the advisors. Thanks for your service. The service was quick and effective. Very effective communication with the advisors. Thanks for your service. More

John Garcia was very helpful and professional. Always have a good service experience in this location. Always have a good service experience in this location. More

Bad bad service bedin from costomer service till I received my car. 4 hours for only oil chang. I have already aponment 10.30. I recived the car 2.39 and every time I have to remind the costomer beacu received my car. 4 hours for only oil chang. I have already aponment 10.30. I recived the car 2.39 and every time I have to remind the costomer beacuse always he forget. Plus very expensive price then I received my car without wash. Never again I go there. More