Brickell Honda - Service Center

Super buena quede super satisfecho con el trato de todo el personal en especial de juan garcia el personal en especial de juan garcia More

Dealership initially dropped the ball and delivered my vehicle without performing pre-delivery inspection (PDI). The next day when I found the BLANK PDI form in my glove box, I was not happy. I immediate vehicle without performing pre-delivery inspection (PDI). The next day when I found the BLANK PDI form in my glove box, I was not happy. I immediately called the dealership and left a message for my salesperson Susana. I will say that Susana, on her day off returned my call within an hour . I didn’t want to distrust her day off so we reconnected then next day when Susana returned to work. Susana was incredible. She arranged a loaner car, coordinated with service manager to have my PDI done at a time and convenience that worked for me and even had my car washed ! It’s nice to have worked with a Susana who didn’t ignore me after the sale and direct me to service department. Susana genuinely was concerned that my car didn’t have PDI done before delivery and made sure everything checked out ok!! Thank you Susana !! More

Great service was provided by Felix Colina the client specialist and Edgar Valle who works in finance. specialist and Edgar Valle who works in finance. More

Me siento muy satisfecha con el servicio brindado y con la atención que he recibido la atención que he recibido More

Pretty quick in and out. I would love for them to be more outstanding in their preparation for appointments. I would love for them to be more outstanding in their preparation for appointments. More

The service department has terrible customer service. I waited 4 hours for my car to be serviced. I waited 4 hours for my car to be serviced. More

Easy, efficient, and very friendly and helpful. Easy to schedule, easy to get started, didn’t take long waiting for the maintenance completion Easy to schedule, easy to get started, didn’t take long waiting for the maintenance completion More

Steve the representative , it took a reasonable time to change the oil and one get free coffee any kind .. car washed. Excellent service Like no other !!!!!!!!! change the oil and one get free coffee any kind .. car washed. Excellent service Like no other !!!!!!!!! More

I always buy my cars at the Honda dealership, and each experience has been nothing short of amazing. Susana Fernandez and Isaac consistently provide top-notch service, going above and beyond to make the b experience has been nothing short of amazing. Susana Fernandez and Isaac consistently provide top-notch service, going above and beyond to make the buying process smooth and stress-free. Their dedication, expertise, and genuine care make me feel valued every time. If you’re looking to buy a car, I highly recommend this dealership—Susana and Isaac truly make every visit exceptional! More

Excellent Customer Service, and very acknowledged, fast reponse and good product . Very happy with my cars reponse and good product . Very happy with my cars More