Brickell Honda

After I spent $844 and my car received multiple services, that maybe were not necessary, my car was given to me dirty with marks of oils on the fabric seats and plastic bags, also one of their equipments was that maybe were not necessary, my car was given to me dirty with marks of oils on the fabric seats and plastic bags, also one of their equipments was left inside of my car. My car start having low tires pressure immediately, I called to one of the workers and told me to go to another place to check the tires. My tires pressure must be 32, the back wheels where 45 and 47 and the front wheels where 30. I readjusted in another place and then the manager told me when I adjusted the tire pressures, the machine of the person that adjusted was not working well. 2 different mechanics told me that the services that I paid for where not necessary and were not made on my car, again I am a woman I went to Honda Brickell expecting that I will get the best service for my car and nobody will take advantage on me... Maybe I wasted my money... I will never know. I kindly ask them please review everything battery, oils, wheels. I only went for the maintenance when the oil has to be changed. My battery was never checked and the result is that the acid of the battery was splitting outside of itself which is very dangerous and of course my car turned off and the computer as well. I called Brickell Honda and their costumer service told me to solve the situation they wanted to send me a car crane for at least $200 after after $5 miles I will be charge with $5 each extra mile and then more than $400 for the new battery and installation. I did not even spent $200 with the battery and installation in another certified supplier. I went to talk with the manager and maybe because I felt that someone took advantage on me because of the service and what I paid. It was a waste of my time to go there because the work was apparently well done according to him and the places that I went to take the pressure of my wheels were wrong. I showed him the pictures with the day and time. I had a really bad experience and if you are a woman or you dont know much about cars I will highly recommend you to consider a better place. More

I want to say that this time the service was very good. Personnel in Brickell Honda is efficient Personnel in Brickell Honda is efficient More

Horrible service, I spent 1K on new tires that I purchased at the dealer and they forgot to the wheel alignment!! Unbelievable, never again purchased at the dealer and they forgot to the wheel alignment!! Unbelievable, never again More

After visiting different dealerships, I walked into Brickell Honda and was immediately greeted by Rafael Carrizales. Rafael was very attentive to my needs and was able to find me the vehicle I needed Brickell Honda and was immediately greeted by Rafael Carrizales. Rafael was very attentive to my needs and was able to find me the vehicle I needed without haggling. Rafael's professionalism, knowledge, sincerity resulted in the purchase of my new CRV! More

Me dieron una atencion personalisada y me ayudaron con lo que buscaba y se ajustaba a mi muy buen servicio del vendedor que buscaba y se ajustaba a mi muy buen servicio del vendedor More

Marco Suarez has been the best! From explaining everything to the financials, I have upgraded my car twice and everytime I am very happy with my outcome. Marcos team is very attenti From explaining everything to the financials, I have upgraded my car twice and everytime I am very happy with my outcome. Marcos team is very attentive, coworkers are very responsive to answering questions and the manager is even available as well as the finance department. I am so happy to drive MY HONDA FROM BRICKELL HONDA!!!! Emil K thanks for working with me and making sure everything worked out. More

Service was technically good but dealer did not have filters on hand for oil change on kia. Advised it would take 2 hours because parts had to be ordered. After 3 hours parts had not even arrived so I w filters on hand for oil change on kia. Advised it would take 2 hours because parts had to be ordered. After 3 hours parts had not even arrived so I was driven home and called when car was ready a couple of hours later. Also $679 for “oil change” was high. I could have gone to jiffy lube for much less. More

Very attentive took car of all my issues. Was easy to set up appointment rapid check in. Very friendly staff. Was easy to set up appointment rapid check in. Very friendly staff. More

La primera impresión que tuve cuando conocí el Deaker Honda , fue que encontré allí personas en función de satisfacer el cliente . ustedes son excelentes vendedores y relacionistas. Es mi segundo honda C Honda , fue que encontré allí personas en función de satisfacer el cliente . ustedes son excelentes vendedores y relacionistas. Es mi segundo honda CRV comprado en esta empresa More

A good dealership in a great location, the sales people are pleasant, and the buying experience is strictly transactional. are pleasant, and the buying experience is strictly transactional. More