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Brickell Honda
Miami, FL
4,161 Reviews
We are a family owned business. During your shopping experience you will usually find one of the owners at the dealership. If not you can always email them at aandreus@brickellmotors.com, rbarraza@brickellmotors.com or mmurgado@brickellmotors.com. We also pride ourselves on trying simplify the purchase experience including purchasing a car online. For that reason we created www.brickellhondadirect.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,161 reviews
Verified Customer
December 13, 2024
Thanks to Brendon Excelente service, very professional and communicative, thanks to all the staff of Brickell Honda and communicative, thanks to all the staff of Brickell Honda More
by CLEMENTE732002
December 13, 2024
Excelente servicios , muy amable los empleados. Y rapidez en su trabajo. Y la espera muy agradable. Con café . Y rapidez en su trabajo. Y la espera muy agradable. Con café . More
by NELLY.VILLANA
December 11, 2024
Amazing service, high quality, prompt service and great dedication. Customer service attention made me feel proud of own a Honda dedication. Customer service attention made me feel proud of own a Honda More
by Julio Leon
December 10, 2024
Service was poor and promises delayed. On a certified used car, problems were found. When management was approached, promises were made. The service was half done or not complete. Extra On a certified used car, problems were found. When management was approached, promises were made. The service was half done or not complete. Extra added to make up for time waiting were not done at all. More
by LoveHonda
Employees Worked With
Used car manager PEDRIANES MICH
December 10, 2024
Muy Felis con sol Rodríguez que me atendió súper bien y súper contento con mi compra súper contento con mi compra More
by LEKIAMGUEVARA01
December 07, 2024
Horrible experience I will do everything I can to get out of my lease People are nasty I’m leasing for more than 10 years and no one appreciate that of my lease People are nasty I’m leasing for more than 10 years and no one appreciate that More
by EVELIODANJ
Employees Worked With
Susana Fernández
December 07, 2024
Service department is disorganized and customer service overall is disappointing. I received a text with my scheduled date for service. I arrive to the dealer and my name wasn’t on their log. I drove from overall is disappointing. I received a text with my scheduled date for service. I arrive to the dealer and my name wasn’t on their log. I drove from Tamarac with my son for nothing. Waste of time, gas and tolls. The second time around, I waited 4 hours for an oil change! I also needed work done on my engine and I got quoted $800+ when I just purchased my certified Honda in July! Vladimir was upselling me on an engine with a warranty. LOL The problem is they do so much business volume that losing one customer means nothing. They definitely don’t value the customer or story behind the purchase. Who manages this inept department? Starts from the top, as always. More
by JFOA7831
Employees Worked With
Service Department
