Brickell Honda

My experience buying a Honda was unique from the beginning because it started by a phone call from myself when I was visiting family up in Vancouver, Canada. I was returning within a week and wanted beginning because it started by a phone call from myself when I was visiting family up in Vancouver, Canada. I was returning within a week and wanted to begin the process of researching cars. Emil Kasumov, who came highly recommended from a previous customer, immediately treated us with great importance, worked diligently over the phone to describe deals, and called everyday to inform me of rates and how we can move forward once I returned. He really did go above and beyond. Once back, Emil made sure that on the day I drove my car off the lot...it was absolutely sparkling clean. In fact he ran back out to literally touch up one little spot that I would never had noticed as it was already so beautifully prepared. He showed me every detail of the car. He thoroughly went through the interior gadgets with me in great detail and enthusiasm. He made both myself and my daughter feel very impressed with his level of customer service. He also called to follow up and make sure that everything was working out well with my car. Thank you very much Emil, and I highly recommend Miami Brickell Honda due to his service! He made Brickell our choice. More

We have had very bad experiences with this dealership. The prices they quote appear to be made up on the spot. We had a small weather strip on the passenger side sliding door of our Odyssey that needed r The prices they quote appear to be made up on the spot. We had a small weather strip on the passenger side sliding door of our Odyssey that needed replacement that was quoted for over $100 for parts and labor but a quick internet search showed the part is less than $15 and easily installed. A brake fluid replacement job was quoted for over $400 whereas we easily found a quote for $66.40 from an internet search (DriverSide.com). Also prior to this visit, we had a major service involving replacing spark plugs and timing belt and water pump. The timing belt and water pump cost over $1000 with parts and labor, yet today on Brickell's website they have a $389 special for the same job (labor included). I confirmed the latter price by calling the service department. The price includes all parts and labor. Even if this a Honda special, I fail to understand why they need to mark the price up by $600. I am open minded and a fair consumer but the last experience (quote for the weather strip and brake fluid) is the last straw. I would caution all customers to be wary of quotes given by this dealership. I went to this dealership because I saw good reviews. However, most of these reviews seem to be for minor work or new sales etc. We have done extensive work on our car and our experience has been horrible. I would say this is the worst dealership I have ever dealt with. More

We loved Atif and Carlos at Brickell Honda! They made our first time buying experience very easy and exciting! They were both extremely helpful as we asked question after question. They even put a bow on top first time buying experience very easy and exciting! They were both extremely helpful as we asked question after question. They even put a bow on top of our new car, making my birthday a little more special. Thank you so much! More

I've purchased my last two vehicles from Brickell Honda and have been pleasantly surprised BOTH times!! I just purchased a certified used Honda Civic today! I had no intentions of trading my currently and have been pleasantly surprised BOTH times!! I just purchased a certified used Honda Civic today! I had no intentions of trading my currently financed vehicle for a newer more fuel efficient car when I got up this morning but after speaking with my sales person on the phone and explaining what I wanted to accomplish I feel that he (TONY RIVERO) went above and beyond to make it happen! TONY RIVERO was extremely patient, professional and responsive and he made it happen! I thank TONY RIVERO for everything he did for me and highly recommend him! Luis C. in finance was helpful and informative and fair and the Manager JC was extremely helpful as well. I can honestly say that I would highly recommend BRICKELL MOTORS to my family, friends and colleagues any day of the week! Ask for TONY RIVERO - you won't be disappointed! More

i went to buy a new honda fit to brickell motors they give the best price in all miami, and i trade my old car they offer me a great deal so i can not refuse and we make a deal. thanks for everything. give the best price in all miami, and i trade my old car they offer me a great deal so i can not refuse and we make a deal. thanks for everything. More

The sales experience was a little lengthy (about 3hrs) but pleasant nonetheless. My only regret is that I wish I had gotten a better interest rate on the financing. I was concentrating too much on the mo but pleasant nonetheless. My only regret is that I wish I had gotten a better interest rate on the financing. I was concentrating too much on the monthly payment and not enough on the other aspects of the financing. The negotiation was pretty straight-forward and they weren't too pushy. I would recommend this dealer as a place where you can get a good deal, but I still suggest doing your homework beforehand so you aren't caught off-guard by any last minute changes. More

My experience in general was very good, they seemed to care about the client and not only wanted to sell. The only thing that I didn´t like was the price and that they increased my interest rate after the care about the client and not only wanted to sell. The only thing that I didn´t like was the price and that they increased my interest rate after they had given me another rate. Another thing is that they said to me at the beginning of the deal that they would certify my car and at the end they didn´t. My experience was good because they made me feel comfortable and trusted them, I will only change the way they approach the price theme and negotiation. The agent that attended me was very good and profesional and I definetly recomend him if you are searching for a used car in this dealership. More

I have never been the type to do any kind of review but the service I received at Brickell Motors was so above and beyond what I expected I just had to share my experience. Let’s start off with the fact th the service I received at Brickell Motors was so above and beyond what I expected I just had to share my experience. Let’s start off with the fact that shopping for a new car is a very lengthy and exhausting process or so I thought. My salesmen Sucre Vasquez truly listened to my needs and what I wanted in my new car as well as helping me with the selection process by only showing me what I really wanted to see; I didn’t feel any pressure to buy or to choose something that I didn’t truly want. Then came the money part which I thought would also be a taxing experience but thanks to Miguel Vasquez in the finance department it was completely painless. Thanks to both Sucre and Miguel my experience was wonderful and the whole process from beginning to end only took a couple of hours which I thought was exceptional. Most of all I LOVE my new 2011 Honda Accord I simply could not be happier. I would like to once again Thank Brickell Motors and there very attentive staff. - Alicia More

I gave great ratings because the customer service was great. Carlos Flores attended my family and I. My main concern was the pricing and even though it was a bit over my budget I gave it a go anyway with great. Carlos Flores attended my family and I. My main concern was the pricing and even though it was a bit over my budget I gave it a go anyway with the car, though it is used it is in great condition inside and out! I am very satisfied with my pick by far. Carlos was kind enough to give us detail by detail the different options we had as well as explaining all of the guarantees the certified used cars had. If you are thinking about visiting Brickell Motors I recommend you see Carlos Flores whom was very helpful, not to mention a couple of the other financial employees who were also friendly and helpful. More

Do your shopping first but make sure to end up at Brickell Honda. I did all my research on the net and sent out emails to all the Honda dealers. Brickell was the fastest at responding, and Emil and R Brickell Honda. I did all my research on the net and sent out emails to all the Honda dealers. Brickell was the fastest at responding, and Emil and Rick did not play any games when it came to honoring the price, money factor and terms which other savvy buyers paid across the country. Do you like haggling and playing games which last hours of your time? If so, then go to Braman Honda or Aventura Honda. As for me, I leased 2 Hondas (Civic and CR-V) in July of 2011 and it was the easiest transaction I've ever done. Emil is such a gentleman, respectful and totally unlike the typical salesman. He didn't sell me anything....I told him what I wanted and what I would pay and he just did it! Don't you wish all of your life would go this smoothly. More