Brickell Honda

Oil change, but leased a new car. I'm not 100% satisfied. I would like to add satellite radio like I had in the trade in. I would like to add satellite radio like I had in the trade in. More

This was my first car buying experience and it was a horrible. I knew what car I wanted and it took 5 hours to get everything done. The sales person gave me a car with an empty tank. When I asked about horrible. I knew what car I wanted and it took 5 hours to get everything done. The sales person gave me a car with an empty tank. When I asked about it, he gave me a voucher and sent me to a specific gas station. When I went to the service station, the attendant said the sales person needs to come in person as there is a sheet that he needs to sign and show his ID. I ended up paying out of pocket. On the ride home, I heard the bottom of the car scratch the road. When I got home, the clips that held in the engine cover were broken and the engine cover was hanging. I went back to Brickell Motors and asked to speak with the sales person. After explaining the situation to the receptionist, she said that the sales person only sells the car so they cannot assist with me. She referred me to another person who was not even in office. I waited about 45 minutes to speak with someone and no one was available. 2 weeks later, the car battery died. I ended up purchasing a new battery. As a car dealer, you would think they inspect cars and give you quality for your money. Instead, they are so quick to sell you a car and not there when you have a problem. I would never refer them to anyone. More

Half service Es el primer servicio de mi vehiculo y fue a medias, el servicio parecio hechi para salir de del paso y ya!!! a pesar de que mi vehiculo fue adquirido Es el primer servicio de mi vehiculo y fue a medias, el servicio parecio hechi para salir de del paso y ya!!! a pesar de que mi vehiculo fue adquirido en brickell Honda y a pesar de que cuando lo adquiri sufri un desagrafable inconveniente donde me suspendieron mi licencia y colocaron multa por haberme entregado un vehiculo con distinto vin, esperaba ser tratada con mucha mas sutileza en vista de que he tenido mala experiencia More

Excellent Although I spend 3 hours in the dealership on both occasions, I left extremely satisfied. Deyaira from Sales and Douglas from Finance were very frie Although I spend 3 hours in the dealership on both occasions, I left extremely satisfied. Deyaira from Sales and Douglas from Finance were very friendly and very professional and assisted me the best way possible. I definitely recommend their service and the dealership. Please say hello to them and Rick. More

Impecable Customer Service Miguel Diaz (Service Advisor) treated me like family and knowledgeable to the questions I asked. Recommended me solutions for my vehicle to run better Miguel Diaz (Service Advisor) treated me like family and knowledgeable to the questions I asked. Recommended me solutions for my vehicle to run better. By far the BEST Service experience I have had. More

Air bag Amazing job what they did thanks for everything and I think I will recomend persona if they ask me to any place to fix cars or buy good cars Amazing job what they did thanks for everything and I think I will recomend persona if they ask me to any place to fix cars or buy good cars More

Great fast friendly customer service. All I can say is that I went to two different Honda Dealerships and the first one had me waiting in the lobby for over 20 mins until a sales person ca All I can say is that I went to two different Honda Dealerships and the first one had me waiting in the lobby for over 20 mins until a sales person came to assist me.. When I came to this dealership in Brickell, I was being asked if I needed assistance before I even parked my car in the lot. More

The best experience I ever had in a dealer Mr Edgar Del Valle is the best sales person I have ever dealt with, attention to details, great costumer care, excellent service overall. Will recomme Mr Edgar Del Valle is the best sales person I have ever dealt with, attention to details, great costumer care, excellent service overall. Will recommend Brickell Honda to all family members and friends. More

Customer Service He is always consistent in his customer service interaction. Always find the best solution and the wait time is fair.The place is nice as they people. He is always consistent in his customer service interaction. Always find the best solution and the wait time is fair.The place is nice as they people. More

Costs are ridiculous I wanted to fix my rear door as it closes once it is opened, and I couldn’t even get an estimate as it would take a $100+ diagnóstic. Also one of my I wanted to fix my rear door as it closes once it is opened, and I couldn’t even get an estimate as it would take a $100+ diagnóstic. Also one of my side door flaps came off (I don’t believe it was installed or properly or it was poorly made) and the cost was again over $100 dollar for a piece of plastic. Tough to return as it feels like the dealership only cares about overcharging. More