Brickell Honda

I explicity stated that I wanted the inspection of the car. Numerous invidiuals that i spoke with stated that I would not be charged as the first inspection was complimentary. My car is brand new and only car. Numerous invidiuals that i spoke with stated that I would not be charged as the first inspection was complimentary. My car is brand new and only has 3300 miles on it. After 3.5 hours, the dealership called me to say the car was ready. So I came back to the car to check on it and it was still not ready. I had to wait another hour for the car. Then I was told that I owed $52 for changing the oil on the car. 1) I told them do not do anything to the car without asking me first. 2) With 3300 miles ,the oil on the car didn't need to be changed. Absolute terrible service. This is the second and last time that I ever go back this honda dealership. Would not reccomend to anyone. More

Very patient,great customer service,and very understanding well done job also friendly as well, The family really enjoyed, Ms. Susan Santana. Great job go girl🥳 understanding well done job also friendly as well, The family really enjoyed, Ms. Susan Santana. Great job go girl🥳 More

This is our fourth vehicle from Brickell dealer group. Yonien Gonzalez has always been our sales expert, What an amazing VIP service he provides. When you are treated like family while shopping for a vehi Yonien Gonzalez has always been our sales expert, What an amazing VIP service he provides. When you are treated like family while shopping for a vehicle you are in good hands. I would give Yonien 6 stars if I could. More

GOOD SERVICE, they are nice and work hard. They attended to me quickly and responded to all my questions in a satisfactory manner which I like. to me quickly and responded to all my questions in a satisfactory manner which I like. More

El mejor carlos caballero amable servicial con todas las persona y muy buen conocedor de su trabajo calificacion maxima para mi no hay competencia con esta persona tan calificada persona y muy buen conocedor de su trabajo calificacion maxima para mi no hay competencia con esta persona tan calificada More

Excelente customer service . Thalia did tremendous job. Orlando has a good manners to treat people . The drivers are excellent Customers skills. Thanks guys for helping me Orlando has a good manners to treat people . The drivers are excellent Customers skills. Thanks guys for helping me More

Overpriced parts and service. Not upfront on costs, extremely annoying with follow-ups - they requested to buy my car after overpaying for a simple service check-up/oil change. extremely annoying with follow-ups - they requested to buy my car after overpaying for a simple service check-up/oil change. More

This is my second lease from the dealership Oscar was pleasant but Rick was an awesome manager. He attended us and made sure the process was seamless. pleasant but Rick was an awesome manager. He attended us and made sure the process was seamless. More

Exceptional service by Miguel Diaz and Jose Rodriguez. Cordial, knowledgeable and communicative. I will definitely recommend and continue to use. Thank you so much for the well round service. Cordial, knowledgeable and communicative. I will definitely recommend and continue to use. Thank you so much for the well round service. More

Very clean, friendly environment. The staff is very professional and always willing to satisfy clientes need. Employees are easy to identify because they wear uniform. professional and always willing to satisfy clientes need. Employees are easy to identify because they wear uniform. More