Brickell Honda

This is the second time I use the service department at Brickell Honda, and although the first was a good experience, I am disappointed by the recent visit yesterday. Before coming I chatted online thro Brickell Honda, and although the first was a good experience, I am disappointed by the recent visit yesterday. Before coming I chatted online through your website and received a quote for a special ($39.95) for the service. When I arrived, the gentleman I spoke with said it would be $149.95 and that my quote (I had a picture of it) was not to be honored because it was a receptionist that chatted with me and wasn’t equipped to give me that quote. He agreed to give me a 5% discount on the $149.95 price. I accepted the service and paid, but in hindsight should have walked away. I don’t believe this business practice gives Honda or the dealership a good name. I will not return for service. Additionally, I addressed this issue via email with the manager and received no response. More

Great service. Very personal.All explanations about the Great service. Very personal. All explanations about the functioning of the new car were given with patience and courtesy. Car was delivered cleaned Great service. Very personal. All explanations about the functioning of the new car were given with patience and courtesy. Car was delivered cleaned, they put the license plate and really were the best. More

Excellent service. Maintenance appointment promptly scheduled and the car was ready and brought back to me in less than two hours. Very happy with the service. scheduled and the car was ready and brought back to me in less than two hours. Very happy with the service. More

Great dealership! Would recommend to all my friends. Very friendly staff and helpful. Rick Barraza took care of me when my cars air conditioner was not working. Did not have a loaner but got me a car on the friendly staff and helpful. Rick Barraza took care of me when my cars air conditioner was not working. Did not have a loaner but got me a car on the lot for me to use until my car was repaired. More

Brickell Honda it is a nice place where everybody can buy a car for cheap price Good service, did for me dealer name Rene and the best manager Emil which helped ne a lot. Thank you very much. a car for cheap price Good service, did for me dealer name Rene and the best manager Emil which helped ne a lot. Thank you very much. More

When I got my 2021 Honda Pilot, it was truly an easy and awesome experience. Mr. Edgar Valle is a superb salesman and makes Brickell Honda an amazing and better place. I will recommend Mr. Valle and Brickel awesome experience. Mr. Edgar Valle is a superb salesman and makes Brickell Honda an amazing and better place. I will recommend Mr. Valle and Brickell Honda to all my friends and family! More

Great service! It is was a pleasure working with Vladimir ( I think that was his name). He was very patient and friendly and helpful. He made sure all the work was done in a timely manner. ( I think that was his name). He was very patient and friendly and helpful. He made sure all the work was done in a timely manner. More

Went to buy a car, the salesperson that attended me were fairly nice but manager made it a much more pleasant experience till I got to finance which the lady had trouble understanding prices and I had a har fairly nice but manager made it a much more pleasant experience till I got to finance which the lady had trouble understanding prices and I had a hard time clarifying with her the price I agreed with the manager. Went the next day to pick up my car and had my blind spot monitor lights not working, I got that fixed by the service department but they broke my dash cam and am still trying to get it replaced almost 5 days later. Overall the experience was passable because the manager was willing to work with me but the finance lady and service gave me a unpleasant experience. More

Diana was friendly and kind. She looked for the best fir for me. She also was very clear and straightforward. I would recommend anyone to come and buy a car at brickell honda! for me. She also was very clear and straightforward. I would recommend anyone to come and buy a car at brickell honda! More

A top notch dealership around auto repairs. Special thanks to driver for washing car after repairs. Ask Sam for drivers name Thank you for sevice thanks to driver for washing car after repairs. Ask Sam for drivers name Thank you for sevice More