Brickell Honda

My side view mirror was damaged the first time I brought my car to Brickell Honda, which was to replace an engine mount. Meanwhile, days after the AC started rattling. I brought it back in to fix the side my car to Brickell Honda, which was to replace an engine mount. Meanwhile, days after the AC started rattling. I brought it back in to fix the side view mirror and replace the fan. I was told the warranty only paid for OEM parts and they were out of stock, it would take weeks. I did not hear back for almost two weeks, so I called Honda and they informed me they would pay for aftermarket parts. I could not reach the service manager and had to escalate to the director. I finally got a call back from the service manager, let him know what I found out from Honda, and finally received my car almost 4 weeks after bringing it in. More

I loved the service they were very friendly and attentive with my suggestions I really recommend the place very good attention I liked the service for me and my companions, it was the best experience I had with my suggestions I really recommend the place very good attention I liked the service for me and my companions, it was the best experience I had when buying my first car. More

nice very nice the people is very good the cars is nice very nice the people is very good the cars is pretty eretyn is good i am happy for mi car i like have day nice very nice the people is very good the cars is pretty eretyn is good i am happy for mi car i like have day More

Always eager & ready to please. My sales person, Jorge Always eager & ready to please. My sales person, Jorge Morales, was fantastic. He did everything required and went way over the top for customer sat Always eager & ready to please. My sales person, Jorge Morales, was fantastic. He did everything required and went way over the top for customer satisfaction. He is an asset to Brickell Honda and should be on a list for potential manager. Very pleasant personality and very engaging. More

Amazing service and attention from Miguel Diaz. Went in at 11am for a so called scheduled appointment which I reserved over the phone. Upon arriving Miguel advised he did not see the appointment in the sys at 11am for a so called scheduled appointment which I reserved over the phone. Upon arriving Miguel advised he did not see the appointment in the system but that he would definitely accommodate. And that’s what he did. I appreciate his disposition and him going the extra mile to fit me in! Great guy! More

Extremely happy with the service provided by Brickell Honda. While there my car was getting serviced and when I received my car back I noticed some scratches marks on the trunk area and noticed the servi Honda. While there my car was getting serviced and when I received my car back I noticed some scratches marks on the trunk area and noticed the service team that immediately called their service director. He gladly inspected the damage and without hesitation scheduled the repair. No questions asked, received a loaner car and had my car repaired in 24hrs! Now thats some amazing service. These guys and gals work hard here at Brickell Honda and I'll continue doing business with this great team! Also, my service advisor Orlando, went above and beyond showing care and attention to me . Thanks again More

Amazing services and people really professional Responsibility, super-fast attention and easy going. This my first time into this dealership but I have to say I really impressed Responsibility, super-fast attention and easy going. This my first time into this dealership but I have to say I really impressed More

In their appointment scheduled app, there is the ability to schedule interior and exterior detailing. However when I arrived I was told they don’t do detailing of cars. When they said it was finished, to schedule interior and exterior detailing. However when I arrived I was told they don’t do detailing of cars. When they said it was finished, they forgot to do the oil Change. So they took the car back and finished it. -45 more minutes. More

I know I can rely on their work and the parts that are being used for my car. Sometimes the experience is better than others and it’s always very expensive but at least I know what I’m getting myself into being used for my car. Sometimes the experience is better than others and it’s always very expensive but at least I know what I’m getting myself into which Is hard in an unfamiliar city More

Muy lento me demore 2 horas me atienden mejor los hombres son más educados y todo muy atentos la nueva no soltada el teléfono muy mal educada son más educados y todo muy atentos la nueva no soltada el teléfono muy mal educada More