Brickell Honda

This shop tried to scam me for over $1000, extremely dishonest and corrupt. I will never come back here and strongly discourage anyone from taking your car here, as they will try to steal from you. I ha dishonest and corrupt. I will never come back here and strongly discourage anyone from taking your car here, as they will try to steal from you. I have had only poor experiences bringing my 2018 civic into honda dealerships to get fixed but Brickell Honda is as bad as any. I took my civic in because I replaced a dead battery and the car wasn't getting any power, even the electronics. After taking 4 days to call me back they told me I had a bad starter and the part would be $1100 plus labor and tax. Right away this didn't sound right to me because why would a bad starter cause the electronics to not power up? Also, $1100 for just the part seemed very high for a new starter since I could find them from $135-$270 online. So I called around and got quotes for a new starter (mainly I wanted to get it to a different shop, because I wasn't trusting brickell honda). Got quotes from $400-700 for parts, labor and tax for a new starter. Took it to a shop right down the street and within 10 min. The mechanic said it wasn't the starter and was wondering how brickell honda came to that conclusion. 2 hrs later the mechanic that I went to diagnosed it as a blown master fuse, found the part and replaced it and the car ran fine, all for under $175 and had my car back 2 hrs after taking it there. So upset that Brickell Honda has no shame trying to steal from their customers. I went there because I am new to Miami and didnt have a trusted mechanic so I figured the shop at the dealer wouldn't be the cheapest but at least they would be honest.... but I couldn't have been more wrong. I will never be back here. Most dishonest shop I've been to. Stay away! More

Good - Agent was courteous and knowledgeable. Bad - I Good - Agent was courteous and knowledgeable. Bad - I had to wait 3 hours for an oil change. Good - Agent was courteous and knowledgeable. Bad - I had to wait 3 hours for an oil change. More

Excelente servicio calidad y rapidez, las personas muy amable y pendiente a todo lo que uno necesite amable y pendiente a todo lo que uno necesite More

Recibi muy buena atencion de la vendedora Maria, mi carro me gusta mucho, me hicieron entrega del auto a domicilio. me gusta mucho, me hicieron entrega del auto a domicilio. More

The dealership was clean and the staff was very friendly. I loved the option to go home in a Lyft. I get like this respected my time. I loved the option to go home in a Lyft. I get like this respected my time. More

I have usually had my Honda serviced at this location, and it’s the first time I had to wait almost 30min to speak with a service advisor. Not usually the behavior exhibited at this location but then I ha and it’s the first time I had to wait almost 30min to speak with a service advisor. Not usually the behavior exhibited at this location but then I had to wait my normal 1hr plus for an oil change. The issue I found most troubling is that my vehicle tire pressure wasn’t checked and it was getting low (at 30psi when they recommend it to be at 35psi all around). When I called back to speak to an advisor over the situation, they completely dismissed the situation and made it seem as if my tire might need to be replaced. I filled it at my local gas station and pressure is good all around a week later. More

Everyone from the outside attendant to the cashier were polite and fast in servicing me. Thank you. polite and fast in servicing me. Thank you. More

I've had no worries or trouble receiving services at brickell honda for car maintenance. They're very trustworthy brickell honda for car maintenance. They're very trustworthy More

It is a good center but it should be better. Costumer wait too much for a service and I am still suffering the bad quality that I received in my last service there months ago wait too much for a service and I am still suffering the bad quality that I received in my last service there months ago More

Good experience at service department. The wait time on a Saturday is long. Good service. Saturday is long. Good service. More