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Brickell Honda
Miami, FL
3,840 Reviews
We are a family owned business. During your shopping experience you will usually find one of the owners at the dealership. If not you can always email them at aandreus@brickellmotors.com, rbarraza@brickellmotors.com or mmurgado@brickellmotors.com. We also pride ourselves on trying simplify the purchase experience including purchasing a car online. For that reason we created www.brickellhondadirect.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,840 reviews
October 26, 2021
My experience has been very good with the appointment setters and the staff that processes service requests and payments. But the staff that retrieves cars when you are done have been rude and ignor setters and the staff that processes service requests and payments. But the staff that retrieves cars when you are done have been rude and ignored me for other customers even though I was undoubtedly waiting before the other customers. I waited at least 15 minutes for a staff member to even acknowledge me and take my papers both times I visited this center. If it only happened once I would not even bother to mention it, but it seems like a pattern. More
by CLAYTON ARMSTRONG
Verified CustomerEmployees Worked With
Anthounette Munoz
Helpful October 26, 2021
Great service , great CS manners, John was very Great service , great CS manners, John was very professional . Giving him a five star for his services Great service , great CS manners, John was very professional . Giving him a five star for his services More
by SCADDAH
Employees Worked With
John at services dept
October 26, 2021
Very helpful and reliable staff who will always look for the best deal for each need the best deal for each need More
by cyberdol.23
October 24, 2021
Service writer Orlando was very helpful to me when I left all my money cards and Drivers license at home. I was fully embarrassed and I called 3 C C companies of mine who couldn’t help. Orlando trusted me an all my money cards and Drivers license at home. I was fully embarrassed and I called 3 C C companies of mine who couldn’t help. Orlando trusted me and as soon as I got home I paid the bill via phone. More
by EDWARD ABBOUD
Employees Worked With
Orlando
October 23, 2021
Wonderful, efficient, professional and not pushy. Rene Wonderful, efficient, professional and not pushy. Rene Garcia was great. I highly recommend this location. Wonderful, efficient, professional and not pushy. Rene Garcia was great. I highly recommend this location. More
by irivas66
October 22, 2021
Dealer ship is the best Jose Fernandes and all the crew are awesome I recomend them to everyone are awesome I recomend them to everyone More
by ROBERTORECIO
October 22, 2021
Everyone was very helpful, listened and were helpful. The service experience was wonderful and friendly The service experience was wonderful and friendly More
by dipietrom4
Employees Worked With
Other Employees :
Curtis Thompson, Anthounette Munoz and Berto who picked up and delivered my car
October 21, 2021
I’m not a fan of dealerships or shark salesman, however with that said. Not once did I feel pressured for a purchase at this dealership all in all a pretty good experience. with that said. Not once did I feel pressured for a purchase at this dealership all in all a pretty good experience. More
by JACKYDZ
Employees Worked With
Jonathan
October 21, 2021
We purchased a used vehicle and the selling experience with the salesperson Neri was great. General manager Yadel agreed to replace tires which had bumps due to bad arm link and instead service manager Vi with the salesperson Neri was great. General manager Yadel agreed to replace tires which had bumps due to bad arm link and instead service manager Victor rotated old tires. More
by gigio3318089
Employees Worked With
Neri
