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This rating includes all service center reviews, with more weight given to recent reviews.
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1,338 Reviews of Brickell Buick & GMC - Service Center
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May 26, 2021
Jonathan the service manager is a great person to deal with and takes a genuine interest in your concerns with your vehicle. I definitely recommend them for any service your vehicle might need. with and takes a genuine interest in your concerns with your vehicle. I definitely recommend them for any service your vehicle might need. More
by JDP1956
Verified CustomerEmployees Worked With
Jonathan Diaz
May 21, 2021
Fui al dealer 3 veces por el mismo problema y dices que lo arreglaron y sigue con el mismo problema.la atencion fue buena pero no resolvieron mi problema y solo fueron excuses cada vez que recogia el carro lo arreglaron y sigue con el mismo problema.la atencion fue buena pero no resolvieron mi problema y solo fueron excuses cada vez que recogia el carro More
by hidalgoexel
Employees Worked With
Jonathan Diaz
May 19, 2021
I’m trying to have my money back in late service, when I’m ask for the refund the office send me a text message with the service quote but I’m asking for the refund before because my car need immediate at I’m ask for the refund the office send me a text message with the service quote but I’m asking for the refund before because my car need immediate attention, and I’m make the service with another dealer, I’m call the office and a woman said no worries the manager contact you ASAP until now I’m waiting for and now nobody answer my calls. More
by Érica Osorio
May 19, 2021
Me quede con una pésima impresión de servicio al cliente, me dieron un tiempo estimado de retorno del auto al no cumplir me afectaron enormemente me dieron un tiempo estimado de retorno del auto al no cumplir me afectaron enormemente More
by ALERAMOSE
Employees Worked With
Jonathan Diaz, Onix Hernandez
May 16, 2021
0 would be my rating. My sister went for service and was charged 80 plus fir an oil change even though she presented a 25$ coupon card given to me there . I’ve called to talk to Jonathan and always get the charged 80 plus fir an oil change even though she presented a 25$ coupon card given to me there . I’ve called to talk to Jonathan and always get the runaround. I was transferred snd talked to another lady who said she was going to investigate and call me back. She never did. I called her again and the same story . I believe in transparency and good customer service. You have just lost 2 customers . We will never buy again ever from Brickell GMC or Honda ever. More
by ROLYSANTIAGO
Employees Worked With
Onix Hernandez
May 16, 2021
It was an excellent service experience at brickell Buick and GMC, I will be glad to return soon for all my car reaparición and maintenance. and GMC, I will be glad to return soon for all my car reaparición and maintenance. More
by juancamach2010@gmail.com
Employees Worked With
Jonathan Diaz, Onix Hernandez
May 14, 2021
This is a great service people very nice.nice costumer service.the car is always ready when u needed..atention great yesica taking care of me.. service.the car is always ready when u needed..atention great yesica taking care of me.. More
by DARIOACOSTA1977
Employees Worked With
May 14, 2021
I always have a good experience but this time was very frustrated. Because. Yesenia assist me sending me 2 Lyft to pick up at the Miami police department which that department I work They never pick me frustrated. Because. Yesenia assist me sending me 2 Lyft to pick up at the Miami police department which that department I work They never pick me up because they got lost and I have to go after work at 5pm and pick up my car. More
by IGARCIA10
Employees Worked With
Yesenia sesin
