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This rating includes all service center reviews, with more weight given to recent reviews.
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1,310 Reviews of Brickell Buick & GMC - Service Center
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June 25, 2021
Excelente staff and very friendship with the costumes and this is a good place to make service to my car and maybe recommend to my friends,Thank you!!! this is a good place to make service to my car and maybe recommend to my friends,Thank you!!! More
by DEMYT3VG
Verified CustomerEmployees Worked With
Stephanie , Jonathan Diaz, Onix Hernandez
June 22, 2021
The Sales representative was very nice and helpful, answered all my questions and offered us drinks and a ride as we waited. Thank you Jose! answered all my questions and offered us drinks and a ride as we waited. Thank you Jose! More
by RACHELMARTINEZ1
Employees Worked With
Jose Delgado
June 14, 2021
I must say Jonathan is always very helpful but particularly this last time I took my Buick in. He solved the problem smoothly and easily. Thank you J! particularly this last time I took my Buick in. He solved the problem smoothly and easily. Thank you J! More
by Victoria
Employees Worked With
Jonathan Diaz
June 09, 2021
The two young guys at this dept, are professionals, kind, and know how to deal with customers. I've been with this dealer for more then 10 years. and know how to deal with customers. I've been with this dealer for more then 10 years. More
by jrmc0927
Employees Worked With
José Delgado at svcs dept., Jonathan Diaz
June 08, 2021
I have been taking my GMC’s there for years and have had a bad experience with my service writer or my long time mechanic a bad experience with my service writer or my long time mechanic More
by bigmadmary
Employees Worked With
Other Employees :
Ralph I dread the day he retires , Jonathan Diaz
June 08, 2021
I had a Great experience. Very informative as to the times schedule. They had my car washed at time of pick up. Would recommend with no worries times schedule. They had my car washed at time of pick up. Would recommend with no worries More
by abarrios1125
Employees Worked With
Jonathan Diaz
June 07, 2021
Representative was very nice and friendly, but mechanic misinformed her of process and time needed causing an additional hour. Plus of delay. More importantly mechanic failed to complete work before return misinformed her of process and time needed causing an additional hour. Plus of delay. More importantly mechanic failed to complete work before returning the car which required return for to the dealership. Representative was apologetic and though not her fault, it was an overall poor experience. More
by JBertemati
Employees Worked With
Jonathan Diaz, Onix Hernandez
June 07, 2021
Best service in Miami! Onix Hernandez and his team did a great job and returned me a new car! Definitely will go back there (and is just a few blocks from Brickell!) great job and returned me a new car! Definitely will go back there (and is just a few blocks from Brickell!) More
by Danielf
Employees Worked With
Onix Hernandez
June 04, 2021
Helpful, professional and courteous. I feel comfortable leaving my car and knowing the work will be completed timely and that I will be contacted before any additional work is done. I appreciate when sugge leaving my car and knowing the work will be completed timely and that I will be contacted before any additional work is done. I appreciate when suggestions are made by the staff for improving my car’s care. More
by I don’t have a screen name.
Employees Worked With
Jonathan Diaz
