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This rating includes all service center reviews, with more weight given to recent reviews.
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1,310 Reviews of Brickell Buick & GMC - Service Center
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August 24, 2021
The dealership provide excellent customer service. My first time at the dealership they went above and beyond to make sure I was satisfy. keep up the good work. first time at the dealership they went above and beyond to make sure I was satisfy. keep up the good work. More
by blackdaddy998
Verified CustomerEmployees Worked With
Jonathan Diaz
August 21, 2021
I took my car for service and inspection, they didn’t even checked the tire pressure!!! I asked them to check the charging system and didn’t do it. The day after I picked my car it broke exactly from even checked the tire pressure!!! I asked them to check the charging system and didn’t do it. The day after I picked my car it broke exactly from the charging system. More
by ruizcornejo
Employees Worked With
Jose Delgado
August 17, 2021
Super organized. They answer the phone. Only place to go for GMC service. They stick to their schedule and complete work in a timely manner. for GMC service. They stick to their schedule and complete work in a timely manner. More
by TOMMYAKJR
Employees Worked With
Jonathan Diaz, Onix Hernandez
August 17, 2021
Great service but prices were double what I could of done somewhere else. Front brakes Buick $450 Tire Kingdom $235. To replace a hose for the air conditioner, it cost me over $1,000. The hose costs only $60 somewhere else. Front brakes Buick $450 Tire Kingdom $235. To replace a hose for the air conditioner, it cost me over $1,000. The hose costs only $60 online. What a rip off. More
by JOHNBIRVIN
Employees Worked With
Jose
August 17, 2021
Stephanie was great great great great great great great great great great great great greatgreat great great great great great great great great great great great great great great great greatgreat great great great great great great great great great great More
by arobledokb
Employees Worked With
Stephanie
August 15, 2021
Great service, fast and organized. The cafecito was really good as well. Yesenia is really profesional and helofull. Will continue to take my car for service. really good as well. Yesenia is really profesional and helofull. Will continue to take my car for service. More
by juancgonzalez
Employees Worked With
Yesenia
August 10, 2021
My service representative was a delight to work with. She explained everything and offered to take me to work and pick me up when it was done. She called when the work was done. explained everything and offered to take me to work and pick me up when it was done. She called when the work was done. More
by me13
Employees Worked With
Onix Hernandez
August 06, 2021
The employees are courteous, friendly, and knowledgeable. The customer waiting lounge is clean. The employees wore a mask for their personal safety and the safety of everyone around them. The customer waiting lounge is clean. The employees wore a mask for their personal safety and the safety of everyone around them. More
by EvelynIbanez02
Employees Worked With
Mario Diaz, Mario R. Diaz, Ruy Gutierrez, Onix Hernandez
August 06, 2021
They followed through on their promise to deliver and they did. There was an issue with the transmission. Although it took awhile because of post-COVID delays in parts, they got the job done they did. There was an issue with the transmission. Although it took awhile because of post-COVID delays in parts, they got the job done More
by jarambeau
Employees Worked With
Stephanie , Jonathan Diaz, Onix Hernandez
August 04, 2021
Very courteous and professional service arrived and got immediate attention listen and inquired of any problems provided courtesy service in a timely manner we were able to do some shopping while maintenan immediate attention listen and inquired of any problems provided courtesy service in a timely manner we were able to do some shopping while maintenance was done More
by HAMRAJD636
Employees Worked With
Jonathan Diaz, Onix Hernandez
