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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,310 Reviews

1,310 Reviews of Brickell Buick & GMC - Service Center

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October 13, 2021

Service was excellent. Professional, friendly, and trustworthy. They will not give up until they find the problem More

by BKDONNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Brickell Buick & GMC responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2021

Great Service and is faster I’ll be next time In this dealer again. Thank you. More

by Carlos Betancourt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Brickell Buick & GMC responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

October 13, 2021

A high level professional experience to make life easier for everyone concerned about their issues. More

by jarambeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Oct 18, 2021 -

Brickell Buick & GMC responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

October 12, 2021

Personal con un buen profesionalismo e integridad personal , muy amistosos y saben escuchar al cliente More

by ignacio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Delgado
Oct 19, 2021 -

Brickell Buick & GMC responded

Hola, su satisfacción es nuestra máxima prioridad. Si alguna vez necesita algo más de nosotros, no dude en llamarnos o pasar por aquí. ¡Que tengas un día increíble!

October 12, 2021

Excelente servicio y atención. El personal de Brickelll Buick & GMC cumple con las medidas sanitarias establecidas por la pandemia del COVID-19 y ahora ofrece servicio de transportación mientras tú carro r More

by anisleys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Diaz, Onix Hernandez, Stephanie Lavastida, Jose Delgado
Oct 19, 2021 -

Brickell Buick & GMC responded

Hola, nos alegra leer una excelente reseña sobre Brickell Buick & GMC. ¡Valoramos sinceramente su negocio y esperamos su próxima visita!

October 06, 2021

The attention was proffesional and confortable. The team trys to solve the peoblem as soon as possible. More

by mysol1119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Diaz, Onix Hernandez, Stephanie Lavastida, Jose Delgado
Oct 11, 2021 -

Brickell Buick & GMC responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 05, 2021

My service assistant was very professional and friendly. The service was done very fast and great. I’m very satisfied with Brickell Buick & GMC dealer. More

by Orlando Tellechea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Brickell Buick & GMC responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 03, 2021

mal servicio y mala atención en el taller los horarios de citas no se respetan More

by gonzalezali2010
Recommend Dealer
No
Employees Worked With
mala atención en el taller
October 01, 2021

Greatly overcharged and used ridiculous scare tactics as cheap used car salesman type cohesion. If I had other options to fix my car I would’ve. They did return calls and keep me updated but that was hardly More

by YOGASAFARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephanie Lavastida
October 01, 2021

Excellent service. Friendly staff. The service staff goes above and beyond to help the customer feel satisfaction. More

by APWITH3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Oct 02, 2021 -

Brickell Buick & GMC responded

Dear Customer. Thank you so much for your feedback! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. You might soon receive a survey concerning your service experience. This is my Team’s Report Card to the manufacturers. Survey asks if you were Completely Satisfied. Anything less in this box will be a failing grade for my Service Team. If for any reason you do not feel you can give my Team a Completely Satisfied grade, Please do not hesitate to contact me personally. Please come see us for any future needs. We hope you have a great day! Warmest regards Onix O Hernandez Service Director Brickell BUICK/GMC Division of BRICKELL MOTORS 665 SW 8th Street, Miami FL 33130 Office: 305.777.2822 Email:Onix.hernandez@brickellmotors.com www.BrickellBuickGMC.com www.BrickellMotors.com.

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