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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,311 Reviews

1,311 Reviews of Brickell Buick & GMC - Service Center

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December 02, 2021

Tardaron mucho tiempo en la reparación ofrecieron rotación de llantas y creo que solo hicieron el cambio de aceite , por que las llantas no fueron rotadas 🥲 More

by no2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Delgado
Dec 07, 2021 -

Brickell Buick & GMC responded

Gracias por llegar a nosotros. Lamentamos conocer la situación que ha descrito. Cuando tenga la oportunidad, comuníquese con nosotros al (877) 844-1641 para que podamos intentar restaurar su confianza en nuestro negocio. Gracias nuevamente por tomarse el tiempo para comunicarse con nosotros y esperamos tener noticias suyas pronto.

December 02, 2021

Helped us out when our car broke down. People were helpful, courteous and professional, highly recommend. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Delgado
Dec 06, 2021 -

Brickell Buick & GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Brickell Buick & GMC! Thanks again for the recommendation, and have an amazing day!

December 01, 2021

I appreciate that the service department’s respects my time by effectively communicating and quick completing my car’s service! More

by MichaelLujan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Dec 04, 2021 -

Brickell Buick & GMC responded

Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 01, 2021

Very nice service department and super friendly and professional employees, stefany is the best service advance More

by mannyj216
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Dec 04, 2021 -

Brickell Buick & GMC responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

December 01, 2021

Ilover Dealer Brickel Buick. Beautiful Center so wondeful dealer. Very Atention Cleaning profesionsl works. Cortesy performance. cordiality Early. Works. Service Management. The Best Person . Responsavility. More

by Julia Flores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Diaz, Onix Hernandez, Stephanie Lavastida, Jose Delgado
Dec 04, 2021 -

Brickell Buick & GMC responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

November 30, 2021

Stephanie Lavastida, the service advisor, was extremely helpful in assisting us with our issue. I called her and she resolved everything for us in just a couple hours by guiding us with road service, then More

by RAMONCHELO11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Dec 04, 2021 -

Brickell Buick & GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

November 29, 2021

Jose Delgado was great and very helpful! Service was done well and accurate. Not very welcoming on arrival. Could improve signage and customer greeting upon arrive. More

by NATALIE B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Delgado
Dec 01, 2021 -

Brickell Buick & GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. We are always more than happy to assist you if anything else comes up. Take care!

November 28, 2021

The service center definently needs improvement. They do not provide loaners compared to the other local GMC dealership service center and the mechanics do not do a thorough job. I had to take my vechicle More

by peterinvestments11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephanie Lavastida
November 27, 2021

I took my car for service and I was amazed at the level of excellent customer service. Stephanie took care of me and she made sure I was totally satisfied with the experience. My friends cannot believe Bri More

by Analva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Dec 01, 2021 -

Brickell Buick & GMC responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

November 27, 2021

It was the better experience to buy scar I have ever had. Thanks. Keep I up the good job. More

by reyesmiguel01
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael
Dec 01, 2021 -

Brickell Buick & GMC responded

Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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