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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,311 Reviews
Call Service Center (844) 224-8461

1,311 Reviews of Brickell Buick & GMC - Service Center

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January 16, 2022

Excellent service and customer support, highly recommended, thank you for your help like always excellent. More

by MAUROCAFFARATTI01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2022 -

Brickell Buick & GMC responded

Hello there, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

January 14, 2022

Carlos service rep treated me like a friend and showed me respect and courtesy in our dealings. I was impressed and happy to be a Brickell Motors customer. More

by ?
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Delgado
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Jan 18, 2022 -

Brickell Buick & GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. We are always more than happy to assist you if anything else comes up. Take care!

January 14, 2022

excelente atención gente buena sala de espera bien acondicionada y tickets para agua y café More

by VPZAVALA01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dayron Cruz, Stephanie Lavastida
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Jan 19, 2022 -

Brickell Buick & GMC responded

¡Hola, estamos muy contentos de leer una excelente reseña sobre Brickell Buick & GMC! Valoramos sinceramente su negocio y esperamos su próxima visita.

January 14, 2022

Superb customer service it was fast and answer all my question related to the vehicle More

by Font
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
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Jan 18, 2022 -

Brickell Buick & GMC responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2022

The service department was very kind, professional, courteous, and fast. They are the only dealer I trust in south Florida! More

by Eric Cohen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
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Jan 18, 2022 -

Brickell Buick & GMC responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Brickell Buick & GMC and we hope to see you again.

January 13, 2022

Buena atención, excelente servicio, asesoría de primera, responsables, serios, atentos, cordiales, un café ☕️ de primera More

by MALEJA.1409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Delgado
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Jan 19, 2022 -

Brickell Buick & GMC responded

Hola, nos alegra saber que tuvo una experiencia positiva con nuestro equipo. Si alguna vez necesita algo más de nosotros, no dude en llamarnos o pasar por aquí. ¡Que tengas un día increíble!

January 11, 2022

Was a good Experience, we filme the exactly match that we looking for. Dealer specialist are very professional More

by Adelexis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Gonzalez, Joshua Gonzalez, Ruy Gutierrez, Carlos Hernandez
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Jan 15, 2022 -

Brickell Buick & GMC responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

January 08, 2022

Horrible dealership I received the car with dents and scratches they didn't fix the thing that I told them to fix More

by clintb305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Diaz, Onix Hernandez
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Jan 08, 2022 -

Brickell Buick & GMC responded

Dear Clintb305, I hope all is well... Thank you for making me aware of your issue. It is our standard to care for our Customer's cars as though they were ours, I am disappointed you are having an issue... When able, please send me an email with you contact information so I may look into this for you. All of our customer's cars are photographed when they come in and when they go out. Also, we have security cameras that I will review as well that will show us your car as it was processed for service. I am looking forward to investigating this for you and discussing it further to resolve... Thank you! Warm regards, Mario R. Diaz, GM Mario.Diaz@BrickellMotors.com 305-777-2801 direct line

January 06, 2022

Execelent service and fast. Thanks to service advisor Jonathan Diaz. Very helpfull gentleman. Good service More

by pedrodelgado800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan , Diaz, Jonathan Diaz
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Jan 15, 2022 -

Brickell Buick & GMC responded

Hi, we're happy you found our staff Jonathan to be so supportive during your experience here at Brickell Buick & GMC. We hope to see you soon!

January 04, 2022

Best service out of all the dealerships that I have dealt with in my 50 years of driving and service adviser Jonathon Diaz is the best adviser I have ever had the pleasure of working with. Very professional More

by CGILLETTE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Report | Print
Jan 15, 2022 -

Brickell Buick & GMC responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

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