1,312 Reviews of Brickell Buick & GMC - Service Center
Jonathan Diaz at Brickell Buick GMC made servicing my vehicle a breeze! Above and beyond that, the dealer arrange for first class transportation to and from the dealership during the process. vehicle a breeze! Above and beyond that, the dealer arrange for first class transportation to and from the dealership during the process. More
Everything was find.jonathan was very helpful and ralph is my favorite mechanic. Will be back is my favorite mechanic. Will be back More
Everything was fast and easy during my visit to the dealer’s, nice person and very professional. dealer’s, nice person and very professional. More
Excellent services, representative took the time to explained what was needed and always was available to answered any concern explained what was needed and always was available to answered any concern More
Working with Stephanie especially was a very easy process. She made the process great and I would go back to Brickell Buick and GMC to specifically work with her process. She made the process great and I would go back to Brickell Buick and GMC to specifically work with her More
Friendly and professional staff. Price was too high. I was quoted a price on a piece of paper ended up being $300 more. I questioned the price and was not provided a satisfactory answer. The manager came was quoted a price on a piece of paper ended up being $300 more. I questioned the price and was not provided a satisfactory answer. The manager came over and spoke with the rep in Spanish and walked away. I asked to see the document that had the lower price but was not provided the original document. Usually estimates are written on a document that you sign prior to service repair. I paid $1200 for starter and oil change. $675 labor for about $2 hours of work. The rate per hour is$229. In Mich the rate is 159 Buick dealership. I am visiting Miami and needed my car repaired and had no choice but to pay it. I was also advised that I needed break pads and rotor for about $400 this price was also on the original paper that I never saw again. . The young lady hand wrote the price on the back of my receipt. It did not say labor was included but she verbally told me it was. I was considering coming back to have the additional service but changed my mine. Although everyone was friendly my trust is not there. I think I was over charged. Sorry but I will not be coming back. More