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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,266 Reviews
Call Service Center (844) 224-8461

1,266 Reviews of Brickell Buick & GMC - Service Center

Sort by
March 05, 2024

Greta service, knowledgeable staff, quality work. Great service, knowledgeable staff, quality work. Yesenia is amazing, would definitely recommend. More

by MARTINGILPA
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yesenia Sesin
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Mar 10, 2024 -

Brickell Buick & GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
March 03, 2024

Provide me a bad service and a great quality, I may don't come back Provide me a GREAT serviré and a great quality, I ALWAYS will come back. Sistina is always amazing to take care of my car needs and dealing More

by ROBERTO RODRIGUEZ
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sistina Vasetti
Report | Print
Mar 07, 2024 -

Brickell Buick & GMC responded

Roberto, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Helpful
March 02, 2024

It was great The service was quick everyone was on same page And complementary was great More

by MELJACK31
Recommend Dealer
Yes
Employees Worked With
Don't remember her name
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Mar 08, 2024 -

Brickell Buick & GMC responded

It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
March 01, 2024

Dealership service department is a fraud , and should be completely investigated into screwing over people for money and not doing correct maintenance or doing the bare minimum…. Over charging customers for More

by FLFIGUEROA247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
February 29, 2024

Stefi was great. Everyone else there is a con man circus atmosphere. Service Really Sucks!!!! More

by ROBMARTINEZ9
Recommend Dealer
No
Employees Worked With
Stephanie Lavastida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Lavastida
Report | Print
Mar 03, 2024 -

Brickell Buick & GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 844-1641 to discuss your concerns, as your satisfaction is of utmost importance to us.

Helpful
February 28, 2024

very good attention, fast and efficient service. I have maintained my relationship with Brickell Buick since 2016. Buick is the car of my choice and here, I have always received precise and professi More

by IRALVAREZ66
Recommend Dealer
Yes
Employees Worked With
Violeta
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Mar 03, 2024 -

Brickell Buick & GMC responded

Wow, it's experiences like yours that really keep us motivated! Feel free to reach out to us if you need anything. Have a wonderful day.

Helpful
February 27, 2024

The experience and attention of Yesenia and the work team are excellent,they are professional and attentive More

by juan_dancausse
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yesenia Sesin
Report | Print
Mar 02, 2024 -

Brickell Buick & GMC responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

Helpful
February 22, 2024

Thanks for the great help, and timely service I'm pleased and happy to have a service dealer so close to me More

by felixjnavarro
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sistina Vasetti
Report | Print
Feb 26, 2024 -

Brickell Buick & GMC responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
February 20, 2024

Los delitos tienen un personal increíble especial cistina siempre muy amable y cordiales y contestando siempre las llamadas More

by ANDRES14
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dago Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2024 -

Brickell Buick & GMC responded

Gracias por su amable revisión; Estaremos encantados de transmitir sus comentarios. Gracias nuevamente por tomarse el tiempo de dejarnos esta información sobre su experiencia reciente. Cuidarse.

Helpful
February 20, 2024

Stephanie is amazing but the day I went in she was out and getting service from anyone else is like pulling teath! More

by 2539bernal
Recommend Dealer
No
Employees Worked With
Stephanie Lavastida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Lavastida
Report | Print
Feb 24, 2024 -

Brickell Buick & GMC responded

We appreciate your honest feedback, as we always look for ways to improve. We want the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (877) 844-1641.

Helpful
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