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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,313 Reviews

1,313 Reviews of Brickell Buick & GMC - Service Center

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September 04, 2022

Communication is horrible . They make promises and don’t fulfill them. Still waiting for tag More

by jared09tracey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Andreus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dago Guzman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yesenia Sesin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis stop replying to my text , Mario R. Diaz, Joshua Gonzalez, Jonathan Diaz, Onix Hernandez, Mario Murgado JR, Stephanie Lavastida, Jose Delgado
September 03, 2022

My service advisor was very courteous and knowledgeable. Dealership offered water or coffee on top of paid other eats if you would like. More

by javl613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Brickell Buick & GMC responded

Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. We hope to see you soon!

September 02, 2022

Great service! Service rep was very attentive to make sure everything was taken care of prior to me picking up my vehicle. More

by Leo@resivestrealty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Delgado
Sep 07, 2022 -

Brickell Buick & GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2022

Horable service. They said they let me know in one hour…two hours later i walked back in and was told car needs servicing but system down…no price or estimate but she More

by mgarcia31
Recommend Dealer
No
Employees Worked With
No idea, she had a big butt and fake eyelashes, also very rude
Sep 07, 2022 -

Brickell Buick & GMC responded

Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 844-1641 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 31, 2022

Visiting a dealership has been a stress trigger for me in the past however since visiting Brickell Buick I have finally found a dealer I feel I can trust. The service department has been amazing. I'd neve More

by KAREN S MIAMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Diaz, Onix Hernandez, Stephanie Lavastida, Jose Delgado
Sep 05, 2022 -

Brickell Buick & GMC responded

Hello there! Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2022

Loss time 8:30 am to 3 pm. With appointment, and expensive prices, no more More

by gfernandv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Brickell Buick & GMC responded

Hello there! Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 844-1641 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 31, 2022

Service is awesome the attention is excellent. Can't say enough they go above beyond. More

by LUISADELACRUZ20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Sep 05, 2022 -

Brickell Buick & GMC responded

Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Brickell Buick & GMC

August 30, 2022

Make an appointment and get quick complete service . 4 years carefree service. In and out ! More

by CARLOSDLT1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Sep 04, 2022 -

Brickell Buick & GMC responded

Hello, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

August 30, 2022

Am glad to have gone to Brickell BUICK, GMC, service was excellent; all employees were very professional and friendly. More

by MannyG212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Sep 04, 2022 -

Brickell Buick & GMC responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

August 30, 2022

Everyone was nice and respectful. They handled my vehicle very quickly and they were very detailed in the work. More

by nicoislas123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz , Jonathan Diaz
Sep 04, 2022 -

Brickell Buick & GMC responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

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