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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,265 Reviews
Call Service Center (844) 224-8461

1,265 Reviews of Brickell Buick & GMC - Service Center

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April 05, 2024

Excelente servicio , Yesenia muy profesional en su trabajo y en ayudar al cliente muchas gracias More

by SANCHEZMADELIN72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Brickell Buick & GMC responded

Nuestro compromiso es garantizar una atención al cliente de calidad proporcionando instalaciones cómodas y relajantes, así como un servicio amable y profesional a nuestros huéspedes. Por favor venga a vernos para cualquier necesidad futura.

Helpful
April 01, 2024

It was 5 Star. Violeta is AMAZING!!!! I feelt like a home like always. I do recomended!!!! More

by ANICEDESAN
Recommend Dealer
Yes
Employees Worked With
Violeta Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Violeta Rodriguez
Report | Print
Apr 04, 2024 -

Brickell Buick & GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Brickell Buick & GMC and we hope to see you again soon!

Helpful
March 29, 2024

Stephanie corresponded with me throughout the entire process. She went over and beyond to ensure I received a loaner car. She was diligent about ordering the necessary parts. Also, she was very hospitab More

by DIONNECOBBS
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Lavastida
Report | Print
Apr 03, 2024 -

Brickell Buick & GMC responded

We're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
March 28, 2024

A pleasant experience, service on time and always willing to answer any questions or concerns. More

by fbmiami23
Recommend Dealer
Yes
Employees Worked With
Violeta Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Violeta Rodriguez
Report | Print
Mar 30, 2024 -

Brickell Buick & GMC responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
March 27, 2024

Yesenia was very professional and kept me informed of my vehicle.Thank you Ralph the tech explained how the repair was done ? More

by rrodrig05
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yesenia Sesin
Report | Print
Mar 29, 2024 -

Brickell Buick & GMC responded

We're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
March 25, 2024

Charged me $175. 00 for an oil change . Also they charge fees for credit cards. Oil changes usually around $100.00. I got sucker punched on this one More

by sorrelsj
Recommend Dealer
Yes
Employees Worked With
Violeta Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Violeta Rodriguez
Report | Print
Mar 27, 2024 -

Brickell Buick & GMC responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (877) 844-1641 when you have a chance. Thank you, and we look forward to hearing from you.

Helpful
March 22, 2024

Service was excellent. Customer service representative was very friendly and knowledgeable of her job. Would recommend this Dealership. More

by kozakry@telus.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Violeta Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Brickell Buick & GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thanks for the recommendation, and have an amazing day!

Helpful
March 21, 2024

As always and for more than 8 yrs service and CS are excellent Helpful & professionals More

by Rosa MARIA Rivay
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sistina Vasetti
Report | Print
Mar 23, 2024 -

Brickell Buick & GMC responded

Thank you for choosing Brickell Buick & GMC as your first choice for all your automotive needs! We can't wait to see you again, have a great day.

Helpful
March 18, 2024

Smooth sailing The service was excelente. I would recommend to all my friends and family More

by ordcon
Recommend Dealer
Yes
Employees Worked With
Violeta Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Violeta Rodriguez
Report | Print
Mar 21, 2024 -

Brickell Buick & GMC responded

We are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

Helpful
March 15, 2024

Stephanie was nice and very helpful I don't mind coming to Brickell GMC, it's efficient and simple More

by TRUMELL1225
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Lavastida
Report | Print
Mar 19, 2024 -

Brickell Buick & GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
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