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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,314 Reviews

1,314 Reviews of Brickell Buick & GMC - Service Center

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November 25, 2022

Great service from Mario Diaz End salesman Musico and Harvey Awesome experience would recommend to anyone who wants to purchase any car thank you so much More

by Sahy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose "El Musico" Proveyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario R. Diaz
Nov 28, 2022 -

Brickell Buick & GMC responded

Sahy, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

November 25, 2022

Estephanie Lavastida was very courteous, friendly and a good listener.. she explained the issues with the car clearly. More

by viviana.b2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Nov 28, 2022 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 23, 2022

Excellent, very professional straight and to the point loved it. Very great team to work it More

by EVELIOCABRERA24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Nov 25, 2022 -

Brickell Buick & GMC responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 22, 2022

My service advisor had me in/out with very little hassle. Second time I visited and had a good experience. More

by javl613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2022

On time, fast service, friendly staff, appointment always available, alto ride option is really nice. More

by katmadbam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Lavastida
Nov 22, 2022 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 19, 2022

I'm going to put in google that in that diler what some scammers are, I'm going to put the name of the biggest scammer morgado, and his henchmen, the one from grissy, the one from caslito, all according to More

by yeneiacevedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yesenia Sesin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Gonzalez, Jonathan Diaz, Onix Hernandez, Stephanie Lavastida, Jose Delgado
Nov 19, 2022 -

Brickell Buick & GMC responded

Dear yeneiaacevedo, We are disappointed to read this review and the language used...I have looked into the name you have provided and I am not able to find any transaction of any sort for Yenei Acedevo...also, it seems odd that 5 of the 6 persons you tagged, do not work in the sales department. Please contact me at your earliest convenience, I would like to better understand and see how we may assist you. Respectfully, Mario R. Diaz, GM Mario.Diaz@BrickellMotors.com

November 18, 2022

This is by far the most negative experience I’ve ever had purchasing a vehicle. For a “luxury dealership” the salesperson here are terrible. My salesperson Luis Manotas has been dishonest, unreliable, pr More

by Esorondo
Recommend Dealer
No
Employees Worked With
Joshua Gonzalez, Luis Manotas
Nov 21, 2022 -

Brickell Buick & GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 844-1641 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

Dec 30, 2022 -

Brickell Buick & GMC responded

Dear Evan, Thank you for the opportunity to correct your issue, please feel free to reach out directly...we look forward to assisting you and your family again in the future... Warm regards, Mario R Diaz, GM Mario.DIaz@brickellmotors.com

November 17, 2022

The dealer has Excelent service & attention. When I need something with my GMC always go there More

by CARMENYELIZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Nov 21, 2022 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 15, 2022

Stephany was an amazing service customer service representative totally professional and helpful I recommend her to all More

by nevadaalba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Nov 17, 2022 -

Brickell Buick & GMC responded

Nevadaalba, thanks again for taking the time to leave us this information about your recent visit. Thanks again for the recommendation, and have an amazing day!

November 14, 2022

The service person who I dealt with was great. Very thorough and anticipated future problems More

by IGPARDODIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Nov 17, 2022 -

Brickell Buick & GMC responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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