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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,314 Reviews
Call Service Center (844) 224-8461

1,314 Reviews of Brickell Buick & GMC - Service Center

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January 03, 2023

Excelente muy buen servicio cin por ciento recomendado sus empleados muy atentos y preocupados por sus clientes More

by DAILUBYSOLER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2023 -

Brickell Buick & GMC responded

¡Nos alegra saber que tuvo una experiencia positiva con nuestro equipo! Si tiene más preguntas, por favor llámenos. ¡Siempre estamos felices de ayudar!

January 02, 2023

Every thing was Good. No more, thats it. No more, I dont have more. Thanks More

by arango95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Onix Hernandez, Stephanie Lavastida
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Jan 06, 2023 -

Brickell Buick & GMC responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

December 30, 2022

Great service and helpful staff. Fast and helpful transportation for the service. Well trained thanks More

by ramair760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Report | Print
Jan 03, 2023 -

Brickell Buick & GMC responded

We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 30, 2022

My service advisor Yesenia was fantastic. She kept me abreast of the situation with my truck More

by me13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2023 -

Brickell Buick & GMC responded

We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Mar 17, 2023 -

me13 responded

Everything is great

December 30, 2022

The service advisor, Sistina, was wonderful. She was attentive. Kept me updated on the status of the vehicle and delivered the car timely, as promised. More

by DBELLO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose "El Musico" Proveyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sistina, Joshua Gonzalez
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Jan 03, 2023 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2022

Great customer service! Staff is always looking to help out in any situation. Highly recommend. More

by Francois
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2023 -

Brickell Buick & GMC responded

We appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

December 30, 2022

Servicing my car with Stephanie at Brickell gmc is always a good experience. Very helpful professional. More

by IAMCHANWILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Report | Print
December 28, 2022

Incredible service and communication with its customers. Dealership called me on time on my vehicle and the issue it was having More

by rfl24adjuster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Onix Hernandez
Report | Print
Jan 01, 2023 -

Brickell Buick & GMC responded

Thank you for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

December 27, 2022

Outstanding service, they provide complimentary rides with Alto, and also soda and coffe was complimentary, I went for a oil changed, they inflate my tires and wash my car too. I highly recommend this pl More

by ALEXANDE.ELMASRY15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember her name, sorry!
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Dec 29, 2022 -

Brickell Buick & GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! Thanks for the recommendation, and have an amazing day!

December 24, 2022

Truck was in for regular oil change Came out with 3 more problems 4 weeks l don't have my truck fix More

by Salesfelix d j guerra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Diaz
Report | Print
Dec 26, 2022 -

Brickell Buick & GMC responded

It is disappointing for us to hear that your experience was anything less than great. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (877) 844-1641 so we can work towards a resolution.

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