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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,314 Reviews

1,314 Reviews of Brickell Buick & GMC - Service Center

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January 13, 2023

Excellent service, the people is very the kind and the Uber service is very convenient More

by malusilva1157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jan 19, 2023 -

Brickell Buick & GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 13, 2023

Graciass Sistina muy complacido con tu atencion en todo momento, me gusto el servicio prestado More

by Alfonso
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Sistina vasetti 5 estrellas
Jan 19, 2023 -

Brickell Buick & GMC responded

Alfonso, ¡gracias por destacar a algunos miembros de nuestro personal que ayudaron a hacer de esta una gran experiencia! Si tiene más preguntas, por favor llámenos. ¡Siempre estamos felices de ayudar!

January 12, 2023

Great Customer service amazing staff, from the porter to the services manager. My service advisor Sistina she is super attentive and give follow up to my car recommend 100% More

by ANTONIO.MARINELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Andreus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grisy Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dago Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sistina Vasetti, Mario R. Diaz, Alexis Gonzalez, Onix Hernandez, Mario Murgado JR, Dayron Cruz, Stephanie Lavastida
Jan 18, 2023 -

Brickell Buick & GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Brickell Buick & GMC and we hope to see you again soon!

January 12, 2023

Everything ok, the service was great,very professional, all staff work together and it is a awesome place More

by coquieremario75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Onix Hernandez, Stephanie Lavastida
Jan 18, 2023 -

Brickell Buick & GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 10, 2023

Very good professionals, they were amazing to identify the car issues, explained everything they would need to do and were always looking to deliver the best car they can. More

by icaro0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dago Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Onix Hernandez, Stephanie Lavastida
Jan 12, 2023 -

Brickell Buick & GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 09, 2023

Great friendly environment, always happy with the service, only problem is they take over an hour to do an oil change, but the rest is great. More

by ANGELA.082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Jan 12, 2023 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 06, 2023

The service provided could be better. I took the truck in for its 1st service and I don’t think we even got a tire rotation done. Nothing was said about the vehicle. If it’s in good con More

by novakjrichard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Onix Hernandez, Stephanie Lavastida
Jan 10, 2023 -

Brickell Buick & GMC responded

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (877) 844-1641 so we can work towards a resolution.

January 06, 2023

Stephanie was great. Very knowledgeable and friendly. Made the experience memorable. I would highly recommend her More

by ARODRIGUEZ43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Jan 10, 2023 -

Brickell Buick & GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

January 05, 2023

Atento cervicales profesionales buen carácter excelente servicio cordiales buena atención limpio tratan de que el cliente salga complacido More

by orlandogomez070372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Coquiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2023 -

Brickell Buick & GMC responded

¡Nos alegra saber que tuvo una experiencia positiva con nuestro equipo! Si tiene más preguntas, por favor llámenos. ¡Siempre estamos felices de ayudar!

January 05, 2023

Excellent service & engagement from leadership/staff. The turnaround time for service in my case was a couple of days. Pickup & delivery of vehicle also helped. More

by Justo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Onix Hernandez
Jan 09, 2023 -

Brickell Buick & GMC responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

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