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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,314 Reviews

1,314 Reviews of Brickell Buick & GMC - Service Center

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January 25, 2023

It is dificult for answer or problem about the car o pieces.The Phone is ringing and not answer More

by Sancheznova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not Knowles any person listed
Jan 29, 2023 -

Brickell Buick & GMC responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

January 23, 2023

I was happy with the service I received from Brickell. luis.manotas@brickellmotors.com treated us well and did all he could to make the process go smoothly. More

by richjwster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Manotas
Jan 26, 2023 -

Brickell Buick & GMC responded

Your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 21, 2023

Thank you for your services i will recommend 100% to all May family members and friends More

by YAETCARNET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Andreus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dago Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Murgado , Mario R. Diaz, Joshua Gonzalez, Onix Hernandez, Mario Murgado JR, Stephanie Lavastida
Jan 24, 2023 -

Brickell Buick & GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Brickell Buick & GMC and we hope to see you again soon! Thanks again for the recommendation, and have an amazing day!

January 20, 2023

Excellent dealership, mechanic and service coordinators. Right on time and excellent customer service. Good timing More

by CMACNAMARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dago Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Onix Hernandez, Stephanie Lavastida
Jan 24, 2023 -

Brickell Buick & GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 19, 2023

Best dealer I have ever been. They are nice and special, going above and beyond. My favorite from now on. More

by Elizabeth Guerrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian G, Joshua Gonzalez
Jan 22, 2023 -

Brickell Buick & GMC responded

Elizabeth, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 19, 2023

Muy buena atención, muy buen servicio de todo el personal de Brickell en especial para la señorita sesin González More

by josefuente1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Brickell Buick & GMC responded

¡Gracias por compartir su experiencia positiva! No dude en comunicarse si hay algo más que podamos hacer por usted.

January 18, 2023

Excellent service from Mario Diaz and Onix. 1st class service. Thank you very much for everything. More

by Suzyannmachado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Andreus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dago Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario R. Diaz, Joshua Gonzalez, Onix Hernandez, Mario Murgado JR, Stephanie Lavastida
Jan 23, 2023 -

Brickell Buick & GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Brickell Buick & GMC and we hope to see you again soon!

January 18, 2023

The staff were professional and friendly. Iam impressed with the fact that the appoinment was honored and service was completed promptly. Also, additional courtesies were extended without More

by iristiraflecha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Onix Hernandez, Stephanie Lavastida
Jan 23, 2023 -

Brickell Buick & GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Brickell Buick & GMC! If you have any further questions, please don't hesitate to reach out!

January 16, 2023

Car was not washed. Stabiltrak light was on and I was informed that there would be a cost for the estimate in case I decided not to have it repaired ($225), what is the More

by chicoklatil
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Yesenia Sesin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Brickell Buick & GMC responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (877) 844-1641. We look forward to hearing from you.

January 16, 2023

Ever since John the previous service manager this place has gone downhill. My last visit was definitely a bad one. Horrible service. They had my car for five days amd didn’t do anything. Apparently the ser More

by ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yesenia Sesin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Onix Hernandez, Stephanie Lavastida
Jan 20, 2023 -

Brickell Buick & GMC responded

Ben, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (877) 844-1641 at your earliest convenience to discuss how we can turn this experience into a positive one.

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