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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,314 Reviews

1,314 Reviews of Brickell Buick & GMC - Service Center

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February 10, 2023

I had a very good experience with the service. I would like to have valet service all the time not just sometimes More

by Jennie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Feb 14, 2023 -

Brickell Buick & GMC responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 09, 2023

Great service. Friendly staff. Good follow-up and notification. Appreciated the explanation and details prior to servicing and aftercare. More

by AARON.TANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Brickell Buick & GMC responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 07, 2023

Did not resolve the whole issue and took a complete month my Jeep in the service department and I had to rent a car and pay out my own pocket the rental it was too much. I’am very disappointed with the servi More

by VARGASMIRIAM594
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yesenia Sesin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Onix Hernandez, Stephanie Lavastida
Feb 09, 2023 -

Brickell Buick & GMC responded

We regret to hear that your experience with us was not a more positive one. If you are willing to give us another chance, please contact us at (877) 844-1641 so we can understand your situation better in order to try and turn your experience around. Thank you, Brickell Buick & GMC

February 05, 2023

El servicio es muy bueno, el resultado en el funcionamiento de mi auto fue espectacular. La atención de sus especialistas es muy profesional. Me encanta el dealer y sus empleados y directivos. G More

by CarmenJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaiki Babani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arriete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Coquiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Betances
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Gonzalez, Onix Hernandez, Raul Feliu, Dayron Cruz, Stephanie Lavastida
Feb 08, 2023 -

Brickell Buick & GMC responded

Hola, nos esforzamos para la satisfacción del 100%, y es genial ver que tenía una experiencia tan positiva en Brickell Buick & GMC. Si tiene más preguntas, por favor llámenos. ¡Siempre estamos encantados de ayudarle!

February 03, 2023

Terrible customer service, I called 4 times to have a manager call me back, nobody called me back, go somewhere else for service and a dealer. More

by rfitzee23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yesenia Sesin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Onix Hernandez
Feb 08, 2023 -

Brickell Buick & GMC responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

January 30, 2023

The service representative Yesenia is great i only for want want her when I come from service. More

by Rcoats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Brickell Buick & GMC responded

We're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. We are always more than happy to assist you if anything else comes up. Take care!

January 27, 2023

I had an excellent experience at Brickell Motors where my vehicle received comprehensive maintenance services. The service advisors and technicians were professional and helpful. I received a complementary c More

by aavazian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario R. Diaz, Onix Hernandez, Stephanie Lavastida
Jan 31, 2023 -

Brickell Buick & GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 27, 2023

Muy profesionales y serios. muy amables con los clientes. Muchas gracias bendiciones sigan así.gracias More

by aquile11031957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Jan 31, 2023 -

Brickell Buick & GMC responded

Es nuestro compromiso garantizar una atención al cliente de calidad al proporcionar instalaciones cómodas y relajantes, así como un servicio amable y profesional a nuestros huéspedes. Por favor venga a vernos para cualquier necesidad futura.

January 26, 2023

Buen servicio muy buen trato estoy muy contento con ustedes gracias muchas gracias brickell buick gmc More

by DAYMI.SANCHEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Onix Hernandez, Stephanie Lavastida
Jan 31, 2023 -

Brickell Buick & GMC responded

Nos alegra saber que tuvo una experiencia positiva con nuestro equipo! Si tiene más preguntas, por favor llámenos. ¡Siempre estamos felices de ayudar!

January 25, 2023

Our service technician yesenina is simply amazing. Always a pleasure to work with and very professional. Thank you More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Brickell Buick & GMC responded

Paul, we're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. If you have any further questions, please give us a call. We're always happy to help!

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