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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,401 Reviews

1,401 Reviews of Brickell Buick & GMC - Service Center

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August 28, 2023

Great customer services very helpful I recommend this dealer nice staff thank you so much More

by bibirijo19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2023 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2023

Excellent service. Purchased the extended warranty with my vehicle and they have taken great care of all needs without hassle. Excellent service performance from techni More

by decharlas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arriete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Lavastida, Ara Adan, Miguel DeLeon
Sep 04, 2023 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2023

Great service with a smile! ! My service advisor Stephanie was extremely kind and helpful when it came to my repair not to mention that it was also a lot cheaper than the other G More

by DYLANMUNOZ01
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Aug 30, 2023 -

Brickell Buick & GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2023

Gracias sistina muy profesional y amable demuestran tener buen equipo de trabajo el departamento de servic More

by Louis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Brickell Buick & GMC responded

Louis, nuestro compromiso es garantizar una atención al cliente de calidad proporcionando instalaciones cómodas y relajantes, así como un servicio amable y profesional a nuestros huéspedes. Por favor venga a vernos para cualquier necesidad futura.

August 24, 2023

Thank you very much for the amazing and on time service. it was a pleaser More

by ariascarlos212020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Aug 30, 2023 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2023

Every time we take our car, the staff is very professional, the mechanics work pretty well and we drive out with great satisfaction More

by ruedahenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Brickell Buick & GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Brickell Buick & GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2023

Everything was great except for one minor misunderstanding from both ends, didn’t really impact me negatively just woulda been something I could’ve had done earlier, everyone was great though More

by fern3815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Aug 28, 2023 -

Brickell Buick & GMC responded

We really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

August 22, 2023

Great just no training on car, what lights and buttons mean , how to best use the options on the car. Love the car but lights on that I have no idea what they mean. Also, don't know how I'll be infor More

by MJCASTINEYRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Brickell Buick & GMC responded

We really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 10, 2023

I have purchased 5 vehicles from Brickell GMC and I always have a great experience. # 1 for me More

by taniag23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Andreus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario R. Diaz, Joshua Gonzalez, Mario Murgado JR, Dayron Cruz
Aug 29, 2023 -

Brickell Buick & GMC responded

Thank you for choosing Brickell Buick & GMC as your first choice for your automotive needs! Please let us know if there is anything we can do for you; we are more than happy to help!

August 09, 2023

Shambolic dealership. Very sloppy. No quality control at all. Will not use again. Painful experience. Insufficient number of English speakers. More

by M Edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sistina Vasetti
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Brickell Buick & GMC responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at Brickell Buick & GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (877) 844-1641 to discuss ways we can better serve you in the future.

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