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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,401 Reviews

1,401 Reviews of Brickell Buick & GMC - Service Center

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September 19, 2023

Great atention and service , personal super nice ,they service the car faster that never before More

by INFO@ALAWAO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 17, 2023

Yesenia is lovely, very professional as well as attentive. She’s an asset that should be valued for her service skills that are sorely lacking in most companies these days. I hope you pay her wel More

by TROYMF1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Brickell Buick & GMC responded

We're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

September 15, 2023

Great service, effective, on time, nice employees. Your service is one reason for staying with Buick. Thsnk you. More

by FTBIANCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Brickell Buick & GMC responded

Thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2023

Gracias sistina super amable, excelente atención el servicio es rápido expedito y muy confiables gracias More

by Zoila
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Brickell Buick & GMC responded

Zoila, gracias por tu amable reseña; ¡Nos complace transmitir sus comentarios al equipo de Brickell Buick & GMC! ¡Esperamos su próxima visita! ¡Cuidarse!

September 10, 2023

The people are very nice and attentive. The appointment starts a time and on schedule. They get you out in a timely manner. More

by danc
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Sep 14, 2023 -

Brickell Buick & GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!

September 10, 2023

Service ruined my truck. Went to replace lifters and service tech repaired it wrong which caused my engine to blow. Engine was replaced free of charge. A two week fix turned More

by JIPADIAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yesenia Sesin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario R. Diaz, Onix Hernandez
Sep 11, 2023 -

Brickell Buick & GMC responded

Dear Mr. Jose Padial, I do hope you are well and I must say that I am disappointed to read this review... It is unfortunate that although your factory warranty had expired, and in addition, you could not provide prove that you had changed the oil (as is required by any factory warranty)... as a valued Customer, we worked together with General Motors to gain an exception in order to assist you and replace your engine as soon as one could be allotted and at no cost to you. Hardly the act of Criminals! Our goal is to always provide our customers the best possible service and assist any way that we can. Unfortunately, there are very rare instances that you can not make a customer happy no matter what we do...this is with out doubt one of those very rare instances. Should there come a time that you require our assistance going forward, please reach out to me personally beforehand to discuss! Respectfully Real, Mario R. Diaz, GM 305-777-2801 Mario.Diaz@BrickellMotors.com

September 08, 2023

Staff is always very knowledgeable about what needs to be done. Service advisors are very pleasant and provide great customer service. More

by jgarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Andreus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Onix Hernandez, Dayron Cruz, Stephanie Lavastida, Ara Adan
Sep 12, 2023 -

Brickell Buick & GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!

September 08, 2023

Pedro and Mayito were very cordial and helpful In making a decision to get vehicle. I totally recommend them. More

by mscomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Coquiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Vila
Sep 12, 2023 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

September 07, 2023

The staff at the Brickell GMC were great! The office attendants were very accommodating and helpful. The technician was understanding and thorough. The entire staff was amazing More

by jgfiol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph, Stephanie Lavastida
Sep 10, 2023 -

Brickell Buick & GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Brickell Buick & GMC and we hope to see you again soon!

September 06, 2023

Very friendly and great service, very happy with Brickell Buick. Very fast service and efficient. More

by HAERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Sep 09, 2023 -

Brickell Buick & GMC responded

Haera, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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