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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,401 Reviews

1,401 Reviews of Brickell Buick & GMC - Service Center

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October 22, 2023

The service is great as are the workers, it is a pleasure to belong to this family More

by mayelinsc71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Brickell Buick & GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Brickell Buick & GMC! We hope you have a great day!

October 20, 2023

Not impressed. Stephanie still owes me paperwork 3 weeks later. I think this dealership hires on looks rather than ability. More

by Rolfdenton
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Onix Hernandez, Stephanie Lavastida
Oct 22, 2023 -

Brickell Buick & GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 844-1641 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 18, 2023

Stephanie is great! Always reactive and helpful with my demands. She constantly find a way to make it happen with my challenging schedule. Highly recommended. More

by Alex
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Oct 21, 2023 -

Brickell Buick & GMC responded

Alex, thanks for highlighting some of our staff who helped make this such a great experience! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 18, 2023

Estuve esperando 8 meses para mi segunda llave,y 5 veces para un Service no es justo, 3 de las 5 fueron para cambiar la batería ya que recibía periódicamente emails y en el Service me decían que todo funcio More

by emIilio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2023 -

Brickell Buick & GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 844-1641 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 16, 2023

Stephanie Lavastida is amazing. She provides the best customer service ever. She is an asset to this dealership. I’ve been to many GM dealerships in Miami and this one is by far one More

by Yohe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Oct 19, 2023 -

Brickell Buick & GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

October 13, 2023

Rude, scam, incompetent, offensive, swindle, unacceptable. $180 for an oil change on a 2003 Corolla. More

by timmanning311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Andreus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dago Guzman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yesenia Sesin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sistina Vasetti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario R. Diaz, Joshua Gonzalez, Onix Hernandez, Mario Murgado JR, Stephanie Lavastida, Ara Adan
Oct 16, 2023 -

Brickell Buick & GMC responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (877) 844-1641 when you have a chance. Thank you, and we look forward to hearing from you.

October 13, 2023

Great and Fast service. Price given was exactly what I paid on a transmission replacement work More

by Aryam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dago Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Brickell Buick & GMC responded

Aryam, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2023

Great service and xxxx with all your concerns also a lot of fowllow up with my order More

by Chycert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Betances
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2023

All good, staff was excellent and the service was pretty quick, and efficient, 10 out of 10 More

by RMORALES92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Brickell Buick & GMC responded

Thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

October 11, 2023

Service is excellent. Quick resolution of problems and staff always ready to help. I recommend Brickell Buick. More

by JOHNPINTO125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Oct 13, 2023 -

Brickell Buick & GMC responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

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