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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,401 Reviews
Call Service Center (844) 224-8461

1,401 Reviews of Brickell Buick & GMC - Service Center

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November 06, 2023

Great service by both Stephanie and your workers that serviced my car. Will highly recommend. More

by marti_lu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Report | Print
Nov 08, 2023 -

Brickell Buick & GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Brickell Buick & GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 06, 2023

Bad services department and not professional at all. I won't recommend it to anyone. More

by racolindres744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yesenia Sesin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2023 -

Brickell Buick & GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 844-1641 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 06, 2023

She is very nice and has a lot of knowledge. She did everything possible to help me More

by Alex Suarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2023 -

Brickell Buick & GMC responded

Alex, we're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. If you have any further questions, please give us a call. We're always happy to help!

November 04, 2023

Very professional, friendly and very active looking for a solution for a problem arising, very satisfied with its action More

by lmorera0925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Brickell Buick & GMC responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Brickell Buick & GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2023

It great 😊 thanks for your service and everything that important for me and the customers. More

by ROLDENY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Report | Print
Nov 06, 2023 -

Brickell Buick & GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Brickell Buick & GMC and we hope to see you again soon!

November 02, 2023

Then Mechanic was very personable and let me know about the eatery within the complex which was great More

by miamiindustrial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mechanic, Stephanie Lavastida
Report | Print
Nov 04, 2023 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 31, 2023

Es una excelente persona muy amable y atiende a los clientes súper bien tenemos que darle 100 estrellas por cómo atiende a las personas . More

by WILBERT.RODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Lavastida, Ara Adan
Report | Print
Nov 02, 2023 -

Brickell Buick & GMC responded

Wilbert, ¡gracias por destacar a algunos miembros de nuestro personal que ayudaron a hacer de esta una experiencia tan maravillosa! Si alguna vez necesita algo más de nuestra parte, no dude en llamarnos o visitarnos. ¡Que tengas un día increíble!

October 30, 2023

Was satisfied with the salesperson, Eva. She was very helpful. Only issue was the fees More

by petrgarci
Recommend Dealer
Yes
Employees Worked With
Dago Guzman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesperson Eva, Joshua Gonzalez
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Nov 02, 2023 -

Brickell Buick & GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Brickell Buick & GMC! If you have any further questions, please give us a call. We're always happy to help!

October 29, 2023

Great service. Everybody was on time as expected. Yesenia is very professional and the same the rest of the crew. More

by hansua111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grisy Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

Brickell Buick & GMC responded

We appreciate your positive review of your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

October 25, 2023

I always get taken care of quick and treated right here. Great staff, very knowledgeable technicians. More

by acanyiah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Report | Print
Oct 28, 2023 -

Brickell Buick & GMC responded

We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

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