Back

Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,401 Reviews

1,401 Reviews of Brickell Buick & GMC - Service Center

Sort by
December 11, 2023

Always helpful and willing to help at all time of the day or evening, I will always have my car service there. Ask for Stephanie she awesome More

by JOSVANYRODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida, Stephanie Lavastida
Dec 14, 2023 -

Brickell Buick & GMC responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2023

I’m a reasonable person…but this is the worst place in south Florida…by far More

by leoharris1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yesenia Sesin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sistina Vasetti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Lavastida, Ara Adan
Dec 08, 2023 -

Brickell Buick & GMC responded

Thank you for taking the time to leave us your honest feedback. We would like to have a better understanding about your experience. Please reach out to us at (877) 844-1641 at your earliest convenience and we will do our best to resolve this with you.

December 07, 2023

They helped me get my car fixed quickly and easily. The drop off and pick up was simple and they were very communicative throughout the process. More

by Andy Diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2023 -

Brickell Buick & GMC responded

Andy, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 07, 2023

Muy buen trato y excelente servicio siempre estuvo atenta a mantenerme informado como iba el trabajo la recomiendo More

by Roberto Martinez
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida, Stephanie Lavastida
Dec 09, 2023 -

Brickell Buick & GMC responded

Roberto, nos alegra que hayas encontrado que nuestro personal te brindó tanto apoyo durante tu experiencia aquí en Brickell Buick & GMC. Si alguna vez necesita algo más de nuestra parte, no dude en llamarnos o visitarnos. ¡Que tengas un día increíble!

December 05, 2023

I bring my 2022 Yukon Slt there for service. While my vehicle wasn't purchased there I am treated fairly and service is done correctly. More

by javl613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 02, 2023

Sold me a car that wasn’t serviced. They told me to come in a monday the following week, when I arrived they forget they told me to come, wasn’t prepared, didn’t have parts to do any s More

by sbghany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny!, Micheal Alfonso
November 29, 2023

Helpful, always available and easy to get a hold of. Any questions or concerns were given answers. More

by fell_2208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Dec 01, 2023 -

Brickell Buick & GMC responded

Your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know!

November 28, 2023

Professional and courteous Yesenia was professional and kind and explained what the issue was. Very helpful and I will be back. More

by SUSANNAH.BABANI
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yesenia Sesin
Dec 01, 2023 -

Brickell Buick & GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Brickell Buick & GMC! If you have any further questions, please give us a call. We're always happy to help!

November 25, 2023

This dealership is a fraud. They registered a vehicle in my name that wasn’t mine. Now I’m getting toll bills for a car that’s not mine. Stay away!! More

by wkfengler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Andreus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dago Guzman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yesenia Sesin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sistina Vasetti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Gonzalez, Onix Hernandez, Mario Murgado JR, Stephanie Lavastida, Ara Adan
November 25, 2023

Good experience Good and reliable service Good reliable service. Prices could be better but overall good More

by ldr2002us
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida, Stephanie Lavastida
Nov 25, 2023 -

ldr2002us responded

Stephanie is wonderful courteous and always helpful. Thank you for good service and pick up transfers to continue my day.

...
28
...