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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,400 Reviews
Call Service Center (844) 224-8461

1,400 Reviews of Brickell Buick & GMC - Service Center

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January 11, 2024

Excelente trato al cliente, confianza de seguir trabajando con ustedes Rápido tiempo de respuesta y también rápido tiempo de entrega More

by MAURISANCHEZ0112
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sistina Vasetti
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Jan 14, 2024 -

Brickell Buick & GMC responded

¡Estamos muy contentos de haberle brindado una experiencia tan positiva! Si alguna vez necesita algo más de nuestra parte, no dude en llamarnos o visitarnos. ¡Que tengas un día increíble!

January 09, 2024

Yesenia was very rude when making an attempt to contact her from another part of the state of Florida for assistance on what I should do with my vehicle. More

by ivannaraad01
Recommend Dealer
No
Employees Worked With
Yesenia Sesin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yesenia Sesin
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Jan 12, 2024 -

Brickell Buick & GMC responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (877) 844-1641 so we can work towards a resolution.

January 09, 2024

Helps you solve any problem you have I live 25 miles from that dealer and I love going there because just seeing her does everything possible to make you satisfied. More

by rosmerycastellanos
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sistina Vasetti
Report | Print
Jan 12, 2024 -

Brickell Buick & GMC responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 08, 2024

Good service and friendly people The service was good, and the people are friendly and professional, and willing to help you on anything you need for your vehicle More

by FRANKE6056
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida, Stephanie Lavastida
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Jan 11, 2024 -

Brickell Buick & GMC responded

Your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

January 07, 2024

Everything I ask for I got He was very helpful in every aspect of my worries More

by lindsaydunk
Recommend Dealer
Yes
Employees Worked With
Jackie
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Jan 09, 2024 -

Brickell Buick & GMC responded

We're glad to hear you found our staff so knowledgeable and helpful! We look forward to your next visit! Take care!

January 06, 2024

The worse service experience ever no professionalism from service mechanics. Lack of care for customers properties and personal belongings. More

by rburgos83@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yesenia Sesin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yesenia Sesin
Report | Print
Jan 09, 2024 -

Brickell Buick & GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 844-1641 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 05, 2024

A great service . 100% recommended She was very fast and attentive When doing her Job More

by alejandroguerra2303
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yesenia Sesin
Report | Print
January 04, 2024

Fast Fast and helpful service She was very helpful. And the oil change was fast. More

by ali.guerrero1225
Recommend Dealer
Yes
Employees Worked With
Violeta Rodriguez
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Jan 06, 2024 -

Brickell Buick & GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 03, 2024

Terrible service and the staff is even worse. This has to be a Spanish club only. If your any other nationality you won’t get treated properly. This has to stop. You can’t treat people differentl More

by Pedro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie Lavastida
Report | Print
January 03, 2024

Wrongful information was given to me about the repair that was needed on my car. Not even sure my car was put up so mechanics can look underneath. I left due to pricing, and went to my mechanic who confi More

by lizthemiamirealtor
Recommend Dealer
No
Employees Worked With
Stephanie Lavastida, Stephanie Lavastida
Report | Print
Jan 05, 2024 -

Brickell Buick & GMC responded

We are disappointed to learn of your experience here at Brickell Buick & GMC, but will take this opportunity to improve. We'd like the opportunity to turn your experience around. Please reach out to us at (877) 844-1641 at your earliest convenience to discuss how we can turn this experience into a positive one.

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