Brickell Buick & GMC - Service Center

Great customer service and excellent hospitality. I would definitely continue my business with GM Brickell. I would definitely continue my business with GM Brickell. More

Poor ethical management. Advisors have little to none knowledge of vehicle repairs and services none what so ever. Advisors have little to none knowledge of vehicle repairs and services none what so ever. More

Buenos dias,quiero déjale saber que mi experiencia fue de las mejores,Violeta es muy servicial, Atenta, amable todo el tiempo y muy profesional,gracias a todos por su trabajo y en especial a Violeta pues mi las mejores,Violeta es muy servicial, Atenta, amable todo el tiempo y muy profesional,gracias a todos por su trabajo y en especial a Violeta pues mi espera fue bien llevada gracias 🙏 More

Very attentive team and amazing customer service. Very responsive and efficient. Thank you very much Very responsive and efficient. Thank you very much More

Yesenia is just great! Helpful, profesional and very efficient. Yesenia has been my Service Manager since day one with my Buick. I have nothing but good words about her se Helpful, profesional and very efficient. Yesenia has been my Service Manager since day one with my Buick. I have nothing but good words about her service! More

Yesenia is phenomenal and we appreciate her communication. We value Brickell gmc and their service. communication. We value Brickell gmc and their service. More

The lady was to professional in her position, but change the face of the company cuz sale me a problematic pickup truck, me and my family, never going back to get business with your dealer. the face of the company cuz sale me a problematic pickup truck, me and my family, never going back to get business with your dealer. More

Faster result, Mario is the best, very happy with his performance, i recommend this dealership performance, i recommend this dealership More

Good afternoon thank you very much for your service have a good day and so much again shalom!! a good day and so much again shalom!! More

No customer service and the dealershsio doesn’t go above and beyond for customers . They wouldn’t even glue a piece of plastic back on with 2 sided tape that was peeling off a 2021 truck , and the tailgate and beyond for customers . They wouldn’t even glue a piece of plastic back on with 2 sided tape that was peeling off a 2021 truck , and the tailgate release button is falling apart , which on a 3 year old truck shouldn't be happening. I have another car that’s a 2000 and has no defective parts . Sad coming from a dealership that owns a whole group of different brands in their Murgado Auto group of dealerships , goes to show you that the small dealerships and mom and pop places always beat out the corporate places in personal customer service and hospitality . I’ll buy my next vehicle in New York where I’ve never had a problem, Miami is just a dump , always was always will be , and the Murgado auto group, Brickell gmc is just fancy mirrors and a fancy building with unprofessional workers that don’t give a crap , fancy suits don’t impress me , customer service and quality care goes a lot further . My next call and email review will be to corporate to discuss this matter , as this isn’t my first bad experience with this dealership . More