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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,397 Reviews

1,397 Reviews of Brickell Buick & GMC - Service Center

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May 12, 2024

Service is good but service agent Stephanie makes it bette, she is fast, honest and professional, i have many options for service my car but the service in Brickell GMC is the one i use More

by PROCAMINTERNATIONALINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
May 14, 2024 -

Brickell Buick & GMC responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

May 09, 2024

My visit and service was good except they didn’t check my tires rotación was missing More

by ARIZMAG35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Violeta Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

Brickell Buick & GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 844-1641 to discuss your concerns, as your satisfaction is of utmost importance to us.

May 03, 2024

Me encanta el servicio la amabilidad y el profesionalismo yesenia es muy muy cordial y me hace sentir en familia More

by MARIAADARO0817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arriete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grisy Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Coquiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel DeLeon, Sebastian Guerrero
May 06, 2024 -

Brickell Buick & GMC responded

Nuestro compromiso es garantizar una atención al cliente de calidad proporcionando instalaciones cómodas y relajantes, así como un servicio amable y profesional a nuestros huéspedes. Por favor venga a vernos para cualquier necesidad futura.

April 30, 2024

Very attentive and fast. Very good service. The best workshop I've visited. Blessings to them More

by markorivero0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
May 03, 2024 -

Brickell Buick & GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Brickell Buick & GMC and we hope to see you again soon!

April 26, 2024

Sales was excellent, Mr jackie Babani was very detailed (10 ) pre delivery inspection was slack (6 ) vehicle had no windshield washer liquid, engine coolant main reservoir was at a quarter, all four t More

by STALINSL
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jaiki Babani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Brickell Buick & GMC responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

April 26, 2024

It is my preferred dealer, even when I have others closer to my home. From sales to service I like it all. More

by wsmulkay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaiki Babani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : German, mechanic. , Stephanie Lavastida
Apr 29, 2024 -

Brickell Buick & GMC responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

April 25, 2024

Great service and very friendly. Everyone is so nice even the cafeteria lady and her husband are super nice and accommodating. I was taken care by the head mechanic Ralph Rodriguez a More

by dcarra07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Rodriguez the head mechanic is great. Thank you for your services and patience with me!
Apr 29, 2024 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! Thank you again for choosing Brickell Buick & GMC and we hope to see you again.

April 25, 2024

Poor help when it came to my vehicle my car battery died 2 weeks into having the car More

by Axel
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
N/A
Apr 28, 2024 -

Brickell Buick & GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 844-1641 to discuss your concerns, as your satisfaction is of utmost importance to us.

April 24, 2024

Decent deal, misunderstanding with the deposit, got my car towed without been notified. All my belongings got stole from my vehicle by the tow people. (Prada glasses, keyring and much more , over 500$ in More

by GCYNTHIA03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pedro Vila
Apr 27, 2024 -

Brickell Buick & GMC responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to discuss this with you. Please reach out to us at (877) 844-1641 at your earliest convenience to discuss how we can turn your experience into a positive one.

April 19, 2024

Gracias sistina por toda tu ayuda siempre ! El mejor servicio y buenisima atencion buen trabajo More

by Zoila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2024 -

Brickell Buick & GMC responded

Zoila, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

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