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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,380 Reviews

1,380 Reviews of Brickell Buick & GMC - Service Center

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March 09, 2019

oil change and service Representative Betty Serrano was courteous and very professional. I was extremely happy that she was able to have my car serviced in one hour. I will More

by LUWARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moises Ceballos, Mario R. Diaz, Ruy Gutierrez
March 08, 2019

Awesome Customer Seevice Lazaro was very helpful and explained the various scenarios for the service visit. He advised me of service that was required and answered all my ques More

by ATBOSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lazaro pratts
March 05, 2019

Quality service all around. Staff was very attentive to my needs and were very professional. I was told service would take 2.5 hours and the work was completed in less. Car was r More

by MEGUZMAN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lazaro Prats
March 01, 2019

Always great service The staff at Brickell Motors are always on top of their game They are honest, fast and provide exceptional service. Have never waited more than 5 minu More

by MVKARTHEISER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lopez-Baena, Betty Serrano, Aaron
March 01, 2019

Service I had my car towed to Brickell. Jonathan patiently waited there until I came. He had rental car waiting for me. He is always very nice and courteous. More

by REGTH77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Fiad
February 27, 2019

Great The experience was excellent. They helped me solve my problem, provided transportation and were able to help me within the same day. I would definite More

by LIZCARMEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Andreus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Betty Serrano, Mario R. Diaz
Feb 27, 2019 -

Brickell Buick & GMC responded

Dear LIZCARMEN, We appreciate your kind message, it is always a pleasure to serve you and your family! Warmest regards, Mario R. Diaz, GM

February 27, 2019

I will recommend it. because the attention of the staff was very excellent They left me a vehicle while they fixed mine. Thanks for the great service they provide. The More

by carcris123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian,Juan, Betty, Lazaro Prats, J J Diaz, Rafa Rodriguez, Mario R. Diaz
February 25, 2019

service provided. as usually the best service tended, fast service offered even without appointment, the service adviser very polite and his knowledge is excellent. More

by MOHCONDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Andreus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario R. Diaz
February 25, 2019

Great Service I was traveling for business when my check engine light came on. They worked me in, replaced the part, washed my Enclave and got me on the road in und More

by ROB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz was very good
February 21, 2019

Wonderful Experience! I am so so pleased with the customer service I experienced. Absolutely everyone was friendly and helpful. There were no surprises. I was in and out wi More

by A.SALMON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lazaro
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