Back

Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,381 Reviews

1,381 Reviews of Brickell Buick & GMC - Service Center

Sort by
July 03, 2019

Quick and helpful Quick and helpful. Mario helped get me service plan that wasn’t in my contract when I signed it. Finance took weeks to deliver lease payoff to deale More

by Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario R. Diaz, Ruy Gutierrez, Veronica Yaugel
July 01, 2019

Thanks to Betty Serrano Betty Serrano always send me home with a smile she's amazing and very helpful. She make sure the problem you come with solve before you walk out the d More

by Jean
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Betty Serrano
June 29, 2019

Great experience The service was first class I was very pleased with the whole experience very satisfied the vehicle was done right away and I was back to work . More

by MGUTIERREZ1205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose "El Musico" Proveyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2019

Never a disappointment! Johnathan and Chris are the best! Always giving exceptional customer service. They make me feel like we are family and not a “customer”. I like that I More

by ANICIATREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz, Chris Starr
June 25, 2019

Very pleased I was pleasantly surprised to be helped so quickly. I had Jonathan as my rep and he was helpful and polite. Thank you very much! More

by ldr2002us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
June 24, 2019

Excellent service excellent service!! Carlos Blanco helped me out with everything I needed. He was very attentive and answered all the questions I asked. Has a lot of e More

by DutchySplitta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaiki Babani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Blanco
June 24, 2019

Service is what you want! Service is what you get! I made an appointment for 8am, and was out by 9am. Great team work by everyone at Brickle Buick. Very impressed with everyone’s professionalism. More

by BLUGARDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Fiad
June 24, 2019

Great job !!!!! This is a great place to use when your vehicle need to be fix. Customer services is very professional.I was working in accounting department for 5 yea More

by MMIRABET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Andreus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose "El Musico" Proveyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaiki Babani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario R. Diaz, Javier Reyes, Juan "JC" Rios, Veronica Yaugel, Gustavo Guerra
June 22, 2019

Professional, approachable and helpful I would used the word "integrity," which we know is pretty rare in this business. Scheduling was very easy, their time estimate accurate and custome More

by SUAREZ_MAYTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz, Mario R. Diaz, Veronica Yaugel
Jun 22, 2019 -

Brickell Buick & GMC responded

Dear Ms. Suarez, Thank you for you kind comments, we very much value you and look forward to the next time we may serve you... Warm regards, Mario R. Diaz, GM

June 21, 2019

Service The service was great from the moment I pulled in. Very friendly and courteous staff. My car was done when they said it would be. Will be back. More

by Dpoirier3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betty Serrano
...
131
...