1,381 Reviews of Brickell Buick & GMC - Service Center
Quick and helpful Quick and helpful. Mario helped get me service plan that wasn’t in my contract when I signed it. Finance took weeks to deliver lease payoff to deale Quick and helpful. Mario helped get me service plan that wasn’t in my contract when I signed it. Finance took weeks to deliver lease payoff to dealership and eventually wrote me a check I had to pick up in person. Lease payoff wasn’t explained well. It was supposed to be payed by dealership as incentive to purchase vehicle. They put lease payoff on top of my principlal amount and into my loan, so I am financing it and paying for it myself. I could have paid myself and avoided tax and interest. I got late fees from dealership that never received lease payoff until I paid them personally and picked up check in person. More
Thanks to Betty Serrano Betty Serrano always send me home with a smile she's amazing and very helpful. She make sure the problem you come with solve before you walk out the d Betty Serrano always send me home with a smile she's amazing and very helpful. She make sure the problem you come with solve before you walk out the door. More
Great experience The service was first class I was very pleased with the whole experience very satisfied the vehicle was done right away and I was back to work . The service was first class I was very pleased with the whole experience very satisfied the vehicle was done right away and I was back to work . More
Never a disappointment! Johnathan and Chris are the best! Always giving exceptional customer service. They make me feel like we are family and not a “customer”. I like that I Johnathan and Chris are the best! Always giving exceptional customer service. They make me feel like we are family and not a “customer”. I like that I am always updated on the status of my vehicle and that Chris makes recommendations to ensure that vehicle stays a reliable form of transportation for my family and I. More
Very pleased I was pleasantly surprised to be helped so quickly. I had Jonathan as my rep and he was helpful and polite. Thank you very much! I was pleasantly surprised to be helped so quickly. I had Jonathan as my rep and he was helpful and polite. Thank you very much! More
Excellent service excellent service!! Carlos Blanco helped me out with everything I needed. He was very attentive and answered all the questions I asked. Has a lot of e excellent service!! Carlos Blanco helped me out with everything I needed. He was very attentive and answered all the questions I asked. Has a lot of experience More
Service is what you want! Service is what you get! I made an appointment for 8am, and was out by 9am. Great team work by everyone at Brickle Buick. Very impressed with everyone’s professionalism. I made an appointment for 8am, and was out by 9am. Great team work by everyone at Brickle Buick. Very impressed with everyone’s professionalism. More
Great job !!!!! This is a great place to use when your vehicle need to be fix. Customer services is very professional.I was working in accounting department for 5 yea This is a great place to use when your vehicle need to be fix. Customer services is very professional.I was working in accounting department for 5 years and I have nice memories of this place of work More
Professional, approachable and helpful I would used the word "integrity," which we know is pretty rare in this business. Scheduling was very easy, their time estimate accurate and custome I would used the word "integrity," which we know is pretty rare in this business. Scheduling was very easy, their time estimate accurate and customer service....first-rate. I will highly recommended. More
Service The service was great from the moment I pulled in. Very friendly and courteous staff. My car was done when they said it would be. Will be back. The service was great from the moment I pulled in. Very friendly and courteous staff. My car was done when they said it would be. Will be back. More