1,385 Reviews of Brickell Buick & GMC - Service Center
Customer Service Excellence! My advisor Veronica is professional and knowledgeable. She possesses great communication skills. She informed me of the diagnosis of my vehicle prompt My advisor Veronica is professional and knowledgeable. She possesses great communication skills. She informed me of the diagnosis of my vehicle promptly and accurately. The several times I’ve had to have my vehicle serviced here I have not been disappointed. More
Car repair I took my car into the dealership to fix a sensor issue that I was having. They ended up wanting to charge me $1300 for parts and labor. After going t I took my car into the dealership to fix a sensor issue that I was having. They ended up wanting to charge me $1300 for parts and labor. After going to an auto parts store and getting well quality parts I only ended up spending $150 on parts so they were trying to charge me $1,150 in labor. I took my car to a well known mechanic and was able to get the work done for only $300. He explained to me that the work was very simple and was no way I should’ve been charged $1,150 in labor for a job that takes just about a hour or two. More
Great service! We went to get service at Brickell GMC for the first time since we got our pick up and it was a great experience overall. While it was quite visit, ou We went to get service at Brickell GMC for the first time since we got our pick up and it was a great experience overall. While it was quite visit, our service advisor, Veronica made sure we were comfortable and kept us updated on the wait time. Everyone we came in contact with was very friendly and helpful, we definitely recommend getting service here. More
Great work The dealer did a great job fixing the scratches that came with the car. They sleep provided a loaner while the car was being fixed. The dealer did a great job fixing the scratches that came with the car. They sleep provided a loaner while the car was being fixed. More
Excellent services , my appointment was in time , the service manager Jonathan Diaz answered all my question about my car . He send a driver to pick me up went services , my appointment was in time , the service manager Jonathan Diaz answered all my question about my car . He send a driver to pick me up went the car was ready and my car was washed at the time . Excellent Services. Always I give service to all my car GMC in this location for long time ago More
GMC Service Last week I booked a appointment for oil change and car treatment Last Saturday I arrived at 9:30 am I put the car in the garage and after an hour th Last week I booked a appointment for oil change and car treatment Last Saturday I arrived at 9:30 am I put the car in the garage and after an hour the technician came out and told me it would take until afternoon that there was a lack of engine filter in stock. How can it be? I don't understand, that's wrong. More
Service visit The service is always great and it’s because the service writer she goes out of her way to get things done her name is BETTY! The service is always great and it’s because the service writer she goes out of her way to get things done her name is BETTY! More
Jonathan Diaz In Service Dept John Diaz is an Awesome service advisor.. He always kept me informed as to what’s going on with my car and listened to my concerns. He is very patient John Diaz is an Awesome service advisor.. He always kept me informed as to what’s going on with my car and listened to my concerns. He is very patient, courteous and professional. Thank you John Diaz and thank you GMC Brickell Buick 😊 More
Amazing Amazing costumer service and very profesionals they make sure the costumers are satisfied. I was able to get the car that me and my wife were lookin Amazing costumer service and very profesionals they make sure the costumers are satisfied. I was able to get the car that me and my wife were looking for. More
Yukon Service Easy to schedule appointment. Attentive as soon as pulling up to service bay. Service was quickly done. Car wash Included. On my way in less th Easy to schedule appointment. Attentive as soon as pulling up to service bay. Service was quickly done. Car wash Included. On my way in less than two hours. More