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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,265 Reviews

1,265 Reviews of Brickell Buick & GMC - Service Center

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June 13, 2019

Vehicle Service Service of my vehicle went very smooth and kept me updated on everything. Thank you for proving me with a loaner! You guys did great. More

by jcortez007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon Fiad, Veronica Yaugel
June 11, 2019

great service Great service experience Betty Serrano was very helpful and kind Betty explained the service process in detail , had the car on time hope to see her More

by ALEJANDROROBLEDO
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Betty Serrano
June 03, 2019

Oil & Warranty Work Very proactive service. Went in for a standard oil change, and they took care of 2 manufacturers warranty items. That’s the kind of care I appreciat More

by FELIPEAGUIAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
June 03, 2019

Issue has not been resolved. Vehicle broke down again. My vehicle was at your shop for a week and it still breaks down every few days. The fuel pump was replaced and battery was replaced. I'm having it tow More

by Bigblkmail
Quality Of Work
Recommend Dealer
No
Employees Worked With
I didn't work with anyone there
Jun 03, 2019 -

Brickell Buick & GMC responded

Dear bigblkmail, We are disappointed to read about you experience and we would like to promptly address this issue. If you would kindly reach out to me privately so I know your name and the vehicle that is having these problems, I would be happy to assist you every way possible. As you can see from our many reviews, we pride ourselves on providing “5 Star” service, anything less is unacceptable. I look forward to looking into this carefully! Warm regards, Mario Diaz General Manager Mario.Diaz@brickellmotors.com 305-777-2801 direct line

May 29, 2019

Oil change Fast service and customer service was excellent with complementary americano coffee. Answered all work service questions, price for oil change/ filter More

by Yukon Denali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Betsy
May 21, 2019

Great I brought my vehicle in for service which was covered under warranty. Had to wait several days for parts to arrive but work completed once arrived. More

by GE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon Fiad
May 17, 2019

Service From drop off to pick up everything went smooth. Jonathan was great. Car was ready when promised and all service was done as requested. They also did More

by CPA24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Andreus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Diaz
May 14, 2019

great service! Jonathon went above and beyond to help me! He paid for my lyfts home and back. I was treated like a queen! Great service. I will be back. More

by MMK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon Fiad
May 08, 2019

I love Buick GMC everyone is like family great place GEAT PLACE. CLEAN. FRIENDLY FACES I love the services and the location I love Buick GMC Everyone is so friendly and nice and i will recommend the s More

by TWIGGSBARBARA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonthan Diaz
May 07, 2019

Buick Good afternoon the costumers service was excellent and I want to mention Carlos Blanco very nice person he was in touch with me into the car was ready More

by JUSRODRIGUEZ3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikola Jovanovic
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