Brickell Buick & GMC - Service Center

Great same day service Betty was great and did the full service same day and they sent a Lyft for me to and from work. Will be back again Betty was great and did the full service same day and they sent a Lyft for me to and from work. Will be back again More

Amazing service Wow how fast of a service they got the job done on the same day could have been happier thanks again love my Buick Regal GS such a great service from Wow how fast of a service they got the job done on the same day could have been happier thanks again love my Buick Regal GS such a great service from the people in Brickell Buick More

Disappointed I wouldn’t come to this dealer to service a car ever again. Jonathan and Betty's are not the kind of people that you can trust. They both lied to me I wouldn’t come to this dealer to service a car ever again. Jonathan and Betty's are not the kind of people that you can trust. They both lied to me about my truck issue and worst of all the way they “fixed” my problem with “crazy Glue” is unprofessional. I don’t have anything nice to say about this place and i even called GMC customer service and i have a case which i know would make no difference. Julio doesn’t have the personality or leadership to be a manager. I’m buying an SUV for my wife but after all this headache I rather go to A Ford dealership. More

Unprofessional Worst place to bring a car for service. They damaged my truck and then they blamed on me. I’m done with this place. Been a loyal customer for yea Worst place to bring a car for service. They damaged my truck and then they blamed on me. I’m done with this place. Been a loyal customer for years i feel like they don’t care about that. More

Customer Service Excellence! My advisor Veronica is professional and knowledgeable. She possesses great communication skills. She informed me of the diagnosis of my vehicle prompt My advisor Veronica is professional and knowledgeable. She possesses great communication skills. She informed me of the diagnosis of my vehicle promptly and accurately. The several times I’ve had to have my vehicle serviced here I have not been disappointed. More

Car repair I took my car into the dealership to fix a sensor issue that I was having. They ended up wanting to charge me $1300 for parts and labor. After going t I took my car into the dealership to fix a sensor issue that I was having. They ended up wanting to charge me $1300 for parts and labor. After going to an auto parts store and getting well quality parts I only ended up spending $150 on parts so they were trying to charge me $1,150 in labor. I took my car to a well known mechanic and was able to get the work done for only $300. He explained to me that the work was very simple and was no way I should’ve been charged $1,150 in labor for a job that takes just about a hour or two. More

Great service! We went to get service at Brickell GMC for the first time since we got our pick up and it was a great experience overall. While it was quite visit, ou We went to get service at Brickell GMC for the first time since we got our pick up and it was a great experience overall. While it was quite visit, our service advisor, Veronica made sure we were comfortable and kept us updated on the wait time. Everyone we came in contact with was very friendly and helpful, we definitely recommend getting service here. More

Great work The dealer did a great job fixing the scratches that came with the car. They sleep provided a loaner while the car was being fixed. The dealer did a great job fixing the scratches that came with the car. They sleep provided a loaner while the car was being fixed. More

Excellent services , my appointment was in time , the service manager Jonathan Diaz answered all my question about my car . He send a driver to pick me up went services , my appointment was in time , the service manager Jonathan Diaz answered all my question about my car . He send a driver to pick me up went the car was ready and my car was washed at the time . Excellent Services. Always I give service to all my car GMC in this location for long time ago More

GMC Service Last week I booked a appointment for oil change and car treatment Last Saturday I arrived at 9:30 am I put the car in the garage and after an hour th Last week I booked a appointment for oil change and car treatment Last Saturday I arrived at 9:30 am I put the car in the garage and after an hour the technician came out and told me it would take until afternoon that there was a lack of engine filter in stock. How can it be? I don't understand, that's wrong. More